Business Development Lead

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Business Development lead to join our team in Cape town  

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

• Establish and build the Business Development, Client Onboarding, Account Management, and Service Portfolio & Solutions functions from the ground up.
• Recruit, structure, and provide foundational leadership to create a high-performing multidisciplinary team aligned with TFS's e-commerce logistics ecosystem strategy.
• Design and implement comprehensive training frameworks to develop logistics solutions expertise and establish best practices for the evolving team structure.

• Identify and secure foundational partnerships with prominent retailers, brands, and e-commerce businesses seeking end-to-end logistics solutions. 
• Research and establish entry strategies for emerging market segments through strategic 3PL partnerships and new service development.
• Explore and build pathways for TFS's international logistics expansion through cross-border e-commerce and freight forwarding opportunities.

• Create and implement foundational strategies for client acquisition, growth, and retention through innovative fulfilment solutions and operational excellence frameworks.
• Establish customer-centric programs and processes that will form the foundation for long-term logistics partnerships and service portfolio expansion.

• Build the Service Portfolio & Solutions function to optimize logistics offerings and establish delivery capabilities aligned with market demand and client needs.
• Develop initial revenue optimization strategies and frameworks for tailored logistics solutions, pricing models, and value-added services.

• Establish productive working relationships with TFS internal teams to create end-to-end client and end- customer experience frameworks.
• Create communication protocols and liaison processes between logistics clients and internal stakeholders to ensure operational excellence from launch.

• Bachelor’s degree in economics, Business Administration, or similar field. Advanced degrees are advantageous.
• A minimum of 7 years’ experience in e-commerce, logistics management, or related fields, with at least 3 years in senior leadership roles. (Focus on commercial management of business partners)

• Build and scale Business Development function from ground up
• Achieve revenue targets through strategic client acquisition and partnerships
• Establish TFS as a leading 3PL provider across key market segments
• Launch operational frameworks for client onboarding and account management
• Secure high-impact deals with prominent retailers and e-commerce businesses
• Drive measurable growth in client base, retention, and revenue per client