Account Executive, Customer Growth

The Account Executive, Customer Growth will be responsible for  driving expansion revenue within the existing Tebra customer base. The base population is a range of SMB medical practices who are managed within the Tebra Tech Touch segment. This individual will execute the team’s base monetization playbook while identifying opportunities for further growth and revenue expansion. The Account Executive, Customer Growth will position solutions that empower our customers to achieve their desired business goals. You will be responsible for actioning internal leads, prospecting and identifying expansion opportunities and providing feedback to improve the cross-sell motion.

• Develop and execute cross-sell strategies that drive revenue expansion from existing clients.
• Identify opportunities for expansion revenue within the existing Tebra customer base and conduct outreach to engage with these clients.
• Partner Tech Touch account managers to develop a hand off for customers interested in new products and services.
• Track and action all internal referrals related to customers who have hand raised and are interested in purchasing new products.
• Serve as a trusted advisor as it relates to customers who are interested in adding additional products to their Tebra subscription.
• Partner closely with other internal, customer facing teams to uncover expansion and cross-sell opportunities. 
• Leverage various technologies and team processes that drive proactive engagement and enhance client interactions (Gainsight, Outreach, etc.)
• Assist Account Managers with contract negotiations that require large changes to transaction minimums or monthly revenue.
• Provide Sales training and best practices to Account Management and Loyalty teams to drive demo volume and close rates.
• Provide feedback and recommendations to improve the efficiency and effectiveness of the cross-sell team.

• At least 1 year of experience working in sales related customer facing role.
• At least 4 years of relevant customer service experience.
• Proven track record as a successful Account Executive.
• Experience prospecting, demoing and closing customer sales opportunities.
• Comfortable using technology to drive expansion revenue (SFDC, Outreach, Gong, etc.) 
• Bachelor’s degree preferred.
• Domain experience in healthcare technology is a plus but not required.

Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. Designed to replace the clunky, fragmented tools built for corporate systems, Tebra connects EHR software, billing, automation, telehealth solution, and marketing — so providers can spend less time on admin and more time with patients. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout — helping clinicians leave work on time and rediscover their purpose. Learn more at www.tebra.com.

We get to know our customers - and their patients - and look at the world through their lens.

Healthcare is too complex. We aim to simplify it for everyone.

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

We are diverse, humble, and collaborative. We put the team first and win together.

Life is short and joy is underrated. We take time to have fun and celebrate success.

NOTE: Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/

If you would like to report a fraudulent Tebra job posting, please contact us at talentacquisition@tebra.com and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.

As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.