Sales Operations & AI Manager

Full-time (40hrs a week), Hybrid Berlin, Germany / Wrocław, Poland Check out The Global Talent Co.'s talent network: https://globaltalent.co/globaltalentnetwork/

• Own the end-to-end inbound sales process architecture — mapping, optimising, and systemising every stage from first touch to closed deal.

• Configure, maintain, and continuously improve the CRM (Bitrix24) — pipelines, automations, fields, workflows, and integrations.

• Build and deploy AI agents to automate repetitive sales tasks, enrich data, and accelerate decision-making.

• Own the technical architecture of email marketing — sequences, segmentation logic, trigger rules, and tooling — in close collaboration with content owners.

• Build and operate lead generation automations — prospecting workflows, data sourcing, enrichment pipelines, and outreach sequencing.

• Ensure data quality and reporting integrity across all sales tooling, giving leadership clear visibility on pipeline health and funnel performance.

• 3+ years in sales operations, revenue operations, or a growth engineering role — ideally in a digital-native or e-commerce environment.

• Hands-on CRM configuration experience with proven ability to migrate and adapt platforms (Bitrix24 a plus).

• Practical experience building AI-powered workflows or agents — not just using tools, but architecting solutions with them.

• Highly systematic thinker — able to document processes, identify failure points, and close gaps without hand-holding.

• Strong bias for automation over manual work — if something is done twice, it should be automated.

• Tight prioritisation — few things, done properly, with measurable outcomes.

• Fluent English (C1+); German or Polish a plus.

At The Global Talent Co., our mission is to bridge the gap between leading global tech companies and amazing global talent. We believe everyone deserves equal access to opportunities, regardless of the country they are born in.