Account Manager

WHO YOU ARE: 

• A client services pro, you’re comfortable managing and growing lots of agency accounts, and able to prioritize between a hundred different things at once. You love learning new technology and teaching it to others. You’re as comfortable diving into Excel to improve a campaign as you are with taking an agency out for dinner. You’re a self-starter and can set your own priorities. 

• At least 3 years of online advertising experience required; 1+ years of client-facing experience 

• Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimisation platforms is a plus 

• Experience managing CPA, CPC, and CPM marketing campaigns 

• Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets 

• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment 

• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies 

• Effective time management skills – ability to prioritise and meet deadlines 

WHAT YOU’LL DO: 

• Manage and grow key agency accounts 

• Work closely with the Trading team to rapidly onboard new customers 

• Work closely with Sales to identify ways to grow current accounts 

• Become an expert on the use and best practices on The Trade Desk platform, and offer insights to clients on how to improve campaigns 

• Provide continual training to clients as new features are added to The Trade Desk 

• Work with Product Management to help define features and drive enhancements to The Trade Desk platform 

• Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides