AI Operations & Project Manager (m/w/d)

VMOMENT is a global leading technology company in Internet content creation, AI algorithm recommendation technology, AI large model technology, global AI big data asset trading platform, and global social cross-border e-commerce. The main team is composed of elites from world-renowned technology companies.

VMOMENT, a subsidiary of TIENS Group, is a global health vertical social e-commerce platform. It has established data centers and key operating bases in Singapore, Ireland, the United States, China and other locations. It supports translation into 85 languages, and its users cover 224 countries and regions worldwide. VMOMENT has established a global strategic cooperation platform with Huawei, Amazon, Tencent, Microsoft and others to jointly promote the global AI and cloud computing technology ecosystem.

We are seeking a highly motivated VMoment AI Operations & Project Manager to drive the operational adoption, implementation, and delivery of AI-powered solutions across the European market.

This role serves as the key bridge between global headquarters and regional business teams, combining hands-on operational execution with structured project coordination — ensuring AI tools are effectively deployed, adopted, and translated into measurable business outcomes. The role is weighted primarily toward operational execution and implementation, while also owning project coordination and follow-up to keep AI initiatives on track.

The ideal candidate combines operational excellence, project management discipline, training capabilities, business analysis skills, and a strong passion for AI-driven transformation. You will work closely with distributors, subsidiaries, and local teams to maximize AI utilization, improve operational efficiency, and accelerate business growth.

• Lead the rollout, implementation, and adoption of AI solutions across the European region.
• Develop deployment plans and coordinate resources to ensure successful adoption by subsidiaries and distributors.
• Support distributors and local teams in integrating AI tools into daily business operations.
• Deliver training sessions, user guidance, and best practices to maximize adoption and business impact.
• Act as the key liaison between headquarters, regional teams, distributors, and technical stakeholders.
• Translate global AI initiatives into practical regional action plans and project deliverables.
• Gather, analyze, and prioritize business requirements from regional stakeholders, and translate them into actionable recommendations for Product and Technology teams.
• Ensure smooth execution and follow-up of AI-related projects and operational activities, facilitating communication and aligning priorities across teams.
• Track AI adoption, user engagement, and operational performance metrics, as well as project milestones, risks, and key deliverables.
• Prepare regular status updates and project reviews; proactively resolve implementation challenges.
• Analyze business feedback and identify opportunities to optimize processes, increase efficiency, and support business growth.
• Work closely with Product, Technology, Sales, and Operations teams to communicate market needs, project status, and user feedback.
• Contribute to the continuous enhancement of AI solutions and user experience.

• Bachelor's degree or above in Digital Transformation, Computer Science, Artificial Intelligence, Project Management, or a related field.
• Minimum 4–5+ years of experience in operations, digital transformation, project management, sales operations, training-related roles, e-commerce, ideally involving AI or technology-driven tools and initiatives.
• Solid understanding of AI applications, intelligent agents, automation solutions, and digital business tools.
• Strong analytical, documentation, and stakeholder management skills, with the ability to interpret business and operational data.
• Excellent in local and English communication skills, written and spoken. Chinese Language is a plus.