Business Development Manager - Strategic Cuisine (Mandarin)

This is a remote opportunity.

• →Directly manage [6-10] Business Development Representatives and own the productivity of these reps and their pipelines
• →Coach reps to conduct efficient discovery and qualification, and to craft a solution that best meets the prospect’s needs — in Mandarin, directly, for the Mandarin-speaking segment of your team
• →Build the systems, peer review structures, and outcome-based feedback loops that let you develop every rep on the team, including those selling in languages you don’t speak
• →Run consistent operating rhythms — 1:1s, call reviews, and pipeline inspection — with disciplined forecast accuracy
• →Partner with Strategic Cuisines Account Executives on clean handoffs and pipeline that converts
• →Support the Senior Manager by gathering front-line feedback and helping determine where we should invest resources across these strategic cuisine markets
• →Find opportunities to make the funnel for each market more efficient by having an entrepreneurial mindset
• →Work with Enablement and Marketing to adapt messaging and sequences for each community the team serves
• →Hire, onboard, and ramp new reps, including coverage for new languages as the team expands
• →Develop your people toward their next role — Strategic Cuisines AE and beyond

• Must be able to fluently speak, read, and write Mandarin Chinese and English, and will be expected to coach reps and communicate with prospects in Mandarin
• 2+ years of sales experience in a closing role, with a proven track record of quota attainment — this is non-negotiable; you’ll be coaching to outcomes you’ve personally owned
• Genuine coaching instinct — you get more out of a rep’s breakthrough than your own
• Metrics driven for optimum sales performance for the team, with strong forecasting and pipeline rigor
• Cultural humility and real curiosity about communities and selling contexts that aren’t your own
• Passionate with the ability to inspire and motivate those around them
• Entrepreneurial, self-motivated, creative, and flexible with the ability to perform well under pressure

• Leadership experience of any kind — team lead, mentor, or informal player-coach
• Experience leading a multilingual or multicultural team
• Additional language skills — Cantonese, Korean, Thai, or Vietnamese
• Prior BDR or SDR experience
• Experience working in a fast-paced, high growth environment
• Restaurant industry experience
• Proven track record of creating a winning culture that performs at a high level

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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