CARDS SYSTEM & OPERATIONS SPECIALIST

KEY RESPONSIBILITIES: • Support 24/7 card system development and operations at Bank and subsidiaries. • Support resolutions of L2/L3 escalations at Bank and Group entities respectively. • Fine tune card system to improve user experience and services. • Manage life cycle of user creation and application privileges. • Collaborate with application vendors to collate logs for analysis and solutions. • Maintain card systems calendars and support operations of Card systems EOD process. • Evaluate performance of systems events and messages in support of service components. • Test fixes, setup tools and utilities applicable to systems integration and enhancements. • Develop secure Key controls and operations in fulfillment of security mandates. • Maintain reliable operations on Way4 DR and branded card network services. • help develop procedures hosted in Card billing and payments systems • Support the operations of automated processes on customer schedules. • Evaluate performance of card events, risk classifiers and interfacing systems • Couch and build technical capacities among the team. • Evaluate technical performance and help prepare root cause on incidences. • Jointly with other stakeholders, develop plans for log rotations and performance. • Help develop card operations standards and regulatory controls /PCI-DSS • Support Change transition, configurations, and performance evaluation. • Maintain configurations documents on card systems and operations. • Develops and tests Card APIs and associated services • Manage card systems change and transition at Bank and Group entities. • Implement and monitor approved audit recommendations that apply to Card Systems. Requirements QUALIFICATIONS: • Bachelor’s degree in information technology, Computer Science or related field • Training / Certification in Oracle, SQL, PL-SQL, JAVA, C++, .NET and related fields. • Training /Certification in switching technology / Network and ATM Switch • Knowledge on IT regulations, frameworks / best Practices - ISO 27001/PCI-DSS/FIPS, NIST • Good Understanding of ISO 8583 • Working Knowledge of Oracle, SQL, PL-SQL, JAVA, C++, .NET and related fields. • Working Knowledge from Card Payment schemes / Network Operations • Knowledge on IT regulations, frameworks / best Practices - ISO 27001/PCI-DSS/FIPS, NIST • Working Knowledge of UNIX / Linux / MS Windows Server / Solaris • Senior Level - (5 - 6) years’ relevant experience in a similar organization. • Demonstrate high levels of integrity. • Excellent communication and interpersonal skills