Ritchie Center Event Operations Associate

Event Operation Associates are responsible for assisting with a variety of event day operations at the Daniel L. Ritchie Center for Sports & Wellness. Associates will assist in the game operations of DU Varsity Sports, including hockey, gymnastics, volleyball, basketball, soccer, and lacrosse. Additionally, they will contribute to the successful delivery of a variety of other events, such as expos, banquets, special ceremonies, and more.

• Support the division of Athletics and Recreation with its execution of Ritchie Center event operations. 
• Assist in the game operations and game day production for varsity athletics. 
• Serve as a guest services member during Ritchie Center events. 

• Provide excellent customer service for all Ritchie Center participants and customers. 
• Recognize and respond effectively and efficiently to emergencies. 
• Maintain a clean and safe environment. 
• Able to work both individually and as part of a team. 
• Communicate clearly and effectively to participants, customers, and coworkers. 

• Current DU undergraduate or graduate student enrolled for the 2026-2027 academic year, or recent college graduate with a related degree.
• Work evenings, nights, weekends, and other non-traditional hours. 

• Previous experience working in event operations, sports management, or customer service.
• Knowledge of NCAA athletics and familiarity with sports such as hockey, gymnastics, volleyball, basketball, soccer, and lacrosse.
• Strong interpersonal and communication skills with the ability to work effectively in a team environment.
• Ability to stay organized, multitask, and remain calm in fast-paced or high-pressure situations.
• Demonstrated reliability, punctuality, and a strong work ethic.
• Comfortable using basic technology (e.g., radios, ticketing scanners, scoreboards, or basic A/V equipment).
•  CPR/First Aid certification (preferred but not required).
• Availability to work evenings, weekends, and holidays based on event schedules.

Varies

• Be able to stand for long periods of time. 
• Be able to lift 20 pounds. 

• This role requires a flexible schedule, including frequent evening and weekend shifts, based on event demands.
• Work is primarily conducted on-site at the Daniel L. Ritchie Center for Sports & Wellness and its surrounding facilities.
• Physical activity is required, including standing for extended periods, walking long distances, lifting up to 20 lbs, and assisting with event set-up and tear-down.
• Fast-paced, dynamic environment with exposure to large crowds, loud noise levels, and various weather conditions for outdoor events.
• Collaborative, team-oriented workplace with a strong focus on providing a positive and safe experience for all event attendees and participants.

Advertised: August 11, 2026
Applications close: September 30, 2026