Sales Manager

## Join Us! At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. ## Role Details Position Title: Sales Manager Location: NY or tri-state area, East Coast preferred, USA Company: Vodafone US Inc. ## Role Purpose Responsible for leading a high-performing sales team in the Americas to deliver revenue, annual order value, margin, and customer growth objectives for Vodafone Business International (VBI). The role provides strategic leadership across enterprise accounts, selling into new accounts and further penetrating existing accounts, drives disciplined pipeline and opportunity management, strengthens senior customer and internal stakeholder relationships, and ensures the team is positioned to win, retain, and grow complex global customer relationships. The role also acts as a key ambassador for VBI, ensuring strong governance and process alignment with local markets, product, commercial, delivery, and finance teams to deliver a consistent and effective customer experience. ## Key Accountabilities Commercial performance • Deliver annual revenue, AOV, margin, and operating expense targets. • Own sales forecasting, pipeline quality, and opportunity governance. • Drive new business growth and expansion within existing enterprise accounts. Customer and account leadership • Personally support strategic, complex, or high-value customer opportunities. • Build and maintain senior customer relationships. • Ensure customer satisfaction and NPS targets are met or exceeded. Team leadership • Lead, coach, and develop a team of Global Account Managers. • Allocate accounts and opportunities to maximize revenue growth and customer coverage. • Support performance, career development, succession, and talent growth. Cross-functional and market alignment • Act as the VBI/Vodafone Business ambassador with relevant OpCos and internal functions ensuring full alignment and support required • Ensure alignment across product, commercial, finance, delivery, legal, and support teams. • Promote adoption of sales methodology, CRM discipline, and governance standards. Innovation and growth • Identify new revenue streams through new products, partnerships, and account-led opportunities. • Provide market and product thought leadership internally and externally. • Outstanding communicator able to motivate team, build beneficial customer relationships and able to convince internal stakeholders Training and Compliance • Ensure appropriate training is provided to and completed by all team members and that these skills are applied in daily operations • Guarantees team’s compliance with Sales methods & tools (i.e. CRM quality) to ensure alignment with other teams and functions ## Core Competencies, Knowledge and Experience: Required experience • Proven enterprise sales leadership experience in technology, telecoms, or managed services. • Track record of delivering revenue, margin, and order intake targets. • Experience leading distributed or international sales teams. • Experience managing complex, multi-stakeholder enterprise opportunities. • Experience in complex program and restructuring management in a technological context Skills and capabilities • Strong commercial, financial, and forecasting discipline. • Senior stakeholder management and executive-level customer engagement. • Coaching, talent development, and performance management. • Ability to influence across matrixed teams and balance competing priorities. • Ability to manage in dynamic, high-growth, high-uncertainty environments • Strong communication, decision-making, and problem-solving skills. Technical / market knowledge • Understanding of enterprise connectivity, mobility, cloud, IoT, unified communications, security, and managed service solutions. • Familiarity with CRM systems, pipeline governance, account planning, and sales methodology. ## Must have Technical / Professional Qualifications: * 10-15+ years with successful global accounts/enterprise solution selling within technology services (Cloud/Hosting, IoT, telecommunications, Unified Communications and etc.) * 5 years in a managerial role with experience in: * Leading through clear performance expectations, coaching, and accountability. * Building an inclusive, high-performance culture across a distributed team. * Developing sales talent and succession strength. * Supporting change, transformation, and adoption of new tools, processes, and operating models. * Balancing short-term sales delivery with longer-term account and capability development ## Compensation Range For sales roles, salaries are expressed as Total Target Compensation (TTC = base salary + commission). This role's base salary range is $145,320 - $190,0000 / yr. Our recruiter will share additional details with you regarding the calculation of commission in regards to TTC. The pay will be based on various factors, such as the candidate’s qualifications, relevant experience, knowledge, skills and abilities. ## Other Role Elements * Up to 8 direct reports * KPIs * Revenue, AOV/order intake, and margin achievement. * Pipeline coverage, forecast accuracy, and opportunity progression. * Account growth and retention. * Customer satisfaction / NPS. * CRM hygiene and sales governance compliance. * Team performance, engagement, retention, and talent development. * Cross-functional collaboration and delivery of strategic initiatives ## Additional Benefits * Annual leave: 22 PTO, + 10 sick days, + 9 national holidays * Public Service: 2 days/year * Comprehensive medical, dental, vision, life insurance, and disability benefits; Access to free health assessments * Pregnancy/Parental leave: 16 weeks fully paid, followed by 24 weeks return to work transition for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Retirement/401(k): 1:1 matching from Vodafone up to 6% of your contribution * Additional discounts: Fitness Allowance * Career development and training opportunities ## Who We Are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. ## Application Guidance Employment eligibility to work with Vodafone in the United States is required as the company will not pursue visa and/or work authorization sponsorship for this position. ## Equal Opportunity Employer We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We are an equal opportunity employer and value diversity at our company. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, nationality, indigenous status, medical condition, social origin, cultural background, social or marital status. ## Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in. Together we can.