Regional HR Operations Specialist (Fixed-term Contract)

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you eager to elevate your HR career within an innovative global tech company where your contributions have a tangible impact? Welcome aboard! We're in search of dynamic, meticulous HR enthusiasts eager to help us take the Wolt employee experience to the next level. If you're driven by the challenge of navigating the complexities of HR and aspire to make a meaningful difference in team members’ lives, your search ends here!

The People Team at Wolt consists of about 200 HR, Talent, Tech, Payroll and Talent Acquisition professionals located in Helsinki, Budapest, Copenhagen, Berlin, Tel-Aviv, Athens, Tbilisi and more. We’re a global People function, well-respected by the people and teams that we support and partner with. To reach the next stage in our exciting growth plans, we are now looking for a Regional HR Operations Specialist to join our global People Team, based in Helsinki.

As our Regional HR Operations Specialist you will have holistic ownership of our entire employee lifecycle at our offices in Finland and support HR operations across Region North. Your central focus will be to quickly understand and build on the core HR foundations that are already in place and take our HR service delivery to the next level. You’ll do that both for our core business and our vertical, Wolt Market.

Please note that this is a fixed-term contract for one year.

• →Address advanced HR inquiries (Tier 2): Offer expert advice on sophisticated HR queries, supporting Wolt employees across Finland and the North Region countries with their nuanced HR needs.
• →HR program implementation: Support the execution of targeted HR programs, including compensation reviews and performance appraisals.
• →Analytical insight: Utilize HR data to craft insightful analyses and reports, aiding decision-making and enhancing our HR intelligence.
• →Navigate employee relations: Manage sensitive employee concerns and grievances, ensuring a fair, respectful, and legally compliant resolution process.
• →Compliance mastery: Monitor and help us enforce adherence to labor laws and regulatory standards, safeguarding our organization against legal risks.
• →System enhancement and maintenance: Continuously refine our HR tools and platforms for optimal efficiency, particularly Workday, ensuring high data integrity and functionality.
• →Specialized training initiatives: Design and deliver onboarding and training sessions, focusing on elevating the skills and competencies of our team leads and team members.
• →Complex issue resolution: Collaborate closely with People Partners to tackle and resolve high risk HR challenges.
• →Support end-to-end employee life cycle processes: Answer general HR queries (Tier 1), write employment contracts, handle data in Workday, and play an active role in monthly payroll-related tasks and management.

• Communication skills: Fluent Finnish and English abilities, both verbal and written.
• Background: People/HR Operations experience in Finland, ideally in a multi-country, global environment
• HR passion: A genuine zeal for impacting lives positively through HR.
• Service excellence: A commitment to delivering exceptional service experiences.
• Technological affinity: An enthusiasm for digital solutions and HR technology.
• HR knowledge: Solid grounding in HR fundamentals, whether through education or practical experience.
• Process orientation: A love for structured, efficient work processes.
• Learning and growth: A relentless pursuit of HR knowledge and expertise.
• Problem-solving: A proactive approach to overcoming challenges.
• Independence and collaboration: Exceptional at working both autonomously and as part of a team.
• Digital proficiency: Comfortable in a digital-first, interconnected work environment.

• Continuous learning: Significant growth in a fast-scaling global tech firm.
• Competitive compensation: Attractive salary package including stock options.
• Flexible environment: Embrace a hybrid work model, blending office presence with flexibility.

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.