Operations Coordinator

WorkBetterNow (www.workbetternow.com) provides full-time positions for professionals in LATAM looking to work with United States-based companies. Our remote professionals come first and are the most important part of our team. If you want to be part of a company that values work-life balance and supports your professional development, you’re in the right place. We are looking for Professionals living in LATAM and the Caribbean, proficient in English, who align with our company's core values. The ideal candidate is someone seeking remote work, valuing work-life balance, and demonstrating stability, commitment, and eagerness for career development. Our Core Values Put our Talent first Pursuit of excellence/continuous learning Integrity and transparency Ownership mentality Pursuit of growth Excellent attitude Job Description: A remote Operations Coordinator will support the execution of operational processes by tracking performance metrics, coordinating cross-department initiatives, and ensuring alignment with established workflows. This role focuses on structured process monitoring, reporting support, and ensuring operational consistency under the guidance of operations leadership. Responsibilities: Track and monitor operational KPIs to ensure teams are meeting performance expectations and service standards. Coordinate cross-functional tasks and follow up on deliverables to maintain alignment between departments. Maintain updated documentation of SOPs and workflow changes to ensure process clarity and consistency. Assist in preparing weekly and monthly operational performance reports for leadership review. Identify workflow gaps or recurring operational issues and escalate them with structured recommendations. Support implementation of operational improvement initiatives and internal process adjustments. Ensure internal systems and trackers remain accurate and up to date. Requirements 2+ years of experience in operations support, project coordination, or process execution roles. Strong skills in tracking workflows and reporting using Excel/Google Sheets (filters, formulas, pivots preferred). Familiarity with task management/project tools (Asana/ClickUp/Trello/Monday) preferred. Strong organizational skills, attention to detail, and ability to manage multiple priorities Technical Requirements Processor: Intel 11th Gen (or equivalent AMD Ryzen 5000 series) for Windows users and M2 for Macs RAM: 16 GB minimum 25 - 50 Mbps Internet Speed (Min) USB headset with noise-canceling (ideally) Benefits Compensation & Growth At WorkBetterNow, we believe in rewarding commitment and supporting long-term success. Our pay structure ensures your compensation evolves with your experience and tenure. 0-3 months: $1,200 USD/month After 3 months: You’ll receive a $50 monthly Wellness Bonus to support a healthy and balanced work life (total: $1,250/month). After 1 year: Salary increases to $1,340 USD/month After 2 years: Salary increases to $1,480 USD/month After 3 years: Salary increases to $1,540 USD/month After 4 years: Salary increases to $1,600 USD/month Annual Adjustments: You’ll also receive a raise each year and company-wide compensation adjustments as we continue to grow together. Benefits & Perks Work-Life Balance 100% remote work — enjoy the comfort and flexibility of working from home 18 paid vacation days + U.S. federal holidays Paid maternity/paternity leave (up to 2 months with 50% salary coverage after 1 year) Client Growth Bonus: Your great work helps our clients scale. For every new hire added to the business you support, you will receive a $50 one-time reward. It’s our way of celebrating the growth you helped make possible. Career Support A dedicated Talent Coordinator who serves as your guide and liaison between you, WorkBetterNow, and your assigned company—helping you navigate your role and continue growing professionally. A supportive, people-first environment where your voice matters.