Inside Sales Representative [AMS market shift: 15:00 - 00:30]

We are looking for a driven and passionate Inside Sales Rep to join Wrike! You will establish relationships and engage with clients to find new opportunities to expand the Wrike product. If you are a team player who thrives in a fast-paced environment, we want to talk to you!

The ISR is responsible for driving business on a defined set of accounts that have a current Wrike subscription. The ISR works closely with Account Managers and together work towards a specific booking target. ISR's are responsible for all sets of sales activity both inbound and especially outbound and for understanding customer pain points/challenges to provide/sell the best solution possible.

• Analyze customer personas and target audience demographics in current accounts to generate leads and identify expansion (cross-sell) opportunities
• Understand buyer personas and market needs within existing accounts to tailor communication effectively by adopting a solution-selling approach
• Perform research on competitors, consumer behavior, market trends, product developments, and lead acquisition methods to inform strategy and identify opportunities for cross-selling
• Identify new prospects within existing customer accounts by analyzing business workflows and leveraging insights from customer interactions to discover potential sales opportunities
• Collaborate with Account Managers to develop and execute account strategy, ensuring alignment on goals and approaches to maximize revenue growth within current accounts
• Actively seek out additional contacts and decision-makers in existing accounts through channels such as networking, referrals, and research, emphasizing the value of Wrike
• Conduct research on prospects and their organizations to personalize outreach via email, phone, and LinkedIn, showcasing how our solutions address specific challenges faced by the account
• Utilize tools such as 6 Sense,Regie AI,Lusha, ZoomInfo,LinkedIn Sales Navigator, Salesloft, and Salesforce to enhance outreach efforts, manage workflow efficiently, and maintain comprehensive records of account activities
• Compile lists of potential leads within accounts and contact them with relevant information through a variety of communication channels, focusing on solution selling
• Assess the suitability of potential opportunities within accounts by understanding their needs, budget, and decision-making processes to ensure alignment with our solutions
• Persuade prospects within current accounts to engage in calls or meetings with a Wrike Account Manager through targeted outreach strategies, including solution-focused and tailored email campaigns
• Qualify new opportunities within accounts to improve conversion rates and route qualified opportunities to the appropriate Account Manager, emphasizing how our solutions meet account-specific needs
• Partner with sales teams, including other ISRs, Senior Sales Executives, and Marketing, to refine and perfect account-specific messaging, aligning with business workflows needs and solution selling

• Fluency in English
• 1-2+ years of successful sales/outbound experience (Tech/SaaS Preferred)

• Outbound sales calling experience
  Experience handling the full sales cycle from qualification to close
• Experience handling customer relationships and using those relationships to expand business
• Experience with solution selling
• Experiencing filtering through a large number of inbound leads/trials, and promptly following up on those leads
• Ability to conduct end-user demonstrations over video conferencing/zoom

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.