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© 2026 Jobera. All rights reserved. · About · Editorial policy · contact@jobera.comMade with ❤ in Poland
HomeJobsLocationsSri Lanka

Customer Support Jobs in Sri Lanka

23 open positions
Customer Support23Application Support Specialist49Call Center Agent437Call Center Supervisor29Client Support Specialist213Customer Care Specialist229Customer Service Representative6.2kCustomer Support Manager45Customer Support Specialist12kDesktop Support Technician41It Support Specialist1kOperations Support Specialist94Product Support Specialist83Service Desk Analyst99Support Engineer1.1kSupport Operations Manager22Technical Account Manager24Technical Support Engineer1.1kTechnical Support Specialist339
23 jobs
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Showing 20 of 23 jobs
Intelligent Technical SolutionsIntelligent Technical Solutions·Sri LankaRemote · open to Sri Lanka

IT Technician II (International)

From $7.03/hour
81
High

Job Description Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring o

Customer SupportIt Support SpecialistEntry
See 2 similar>
Quick Apply
2 0 0 New↻ Repost 1d ago
Intelligent Technical Solutions
Intelligent Technical Solutions·Sri LankaRemote · open to Sri Lanka

IT Technician II (International)

Customer SupportIt Support SpecialistEntry
From $7.03
/hour
81
High
1d ago
2 views0 saves 0 appliedNew↻ Repost

Job Description Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring o

See 2 similar
Quick Apply
Details
2 views0 saves0 appliedNew↻ Repost
1d ago
Dijital Team Pty LtdDijital Team Pty Ltd·Sri LankaSri Lanka·On-site

L2 Service Desk Engineer

45
Low

About the Role We are looking for a high-performing L2 Service Desk Engineer to join a managed IT service desk supporting a diverse portfolio of public-sector, community, and business clients. You will provide Level 1 and Level 2 technical support, taking ownership of tickets from initial investigat

Customer SupportOtherService Desk EngineerService Desk AnalystFull TimeMid
See 4 similar>
Quick Apply
3 0 0 9d ago
Dijital Team Pty Ltd
Dijital Team Pty Ltd·Sri LankaSri Lanka

L2 Service Desk Engineer

Customer SupportOtherService Desk EngineerService Desk AnalystFull TimeMid
45
Low
9d ago
3 views0 saves 0 applied

About the Role We are looking for a high-performing L2 Service Desk Engineer to join a managed IT service desk supporting a diverse portfolio of public-sector, community, and business clients. You will provide Level 1 and Level 2 technical support, taking ownership of tickets from initial investigat

See 4 similar
Quick Apply
Details
3 views0 saves0 applied
9d ago
MetabaseMetabase·Sri LankaRemote · open to Sri Lanka

CI Engineer

$116k–$213k/year
32
Lowest

Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us. We bring data tools with the elegance and simplicity of consumer products to the crufty world of

Customer SupportOtherEngineerAI EngineerIt Support SpecialistFull-Time (Remote)Mid
See 6 similar>
Quick Apply
9 0 0 5mo ago
Metabase
Metabase·Sri LankaRemote · open to Sri Lanka

CI Engineer

Customer SupportOtherEngineerAI EngineerFull-Time (Remote)Mid
$116k–$213k
/year
32
Lowest
5mo ago
9 views0 saves 0 applied

Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us. We bring data tools with the elegance and simplicity of consumer products to the crufty world of

It Support SpecialistData & AI
See 6 similar
Quick Apply
Details
9 views0 saves0 applied
5mo ago
Intelligent Technical SolutionsIntelligent Technical Solutions·Sri LankaRemote · open to Sri Lanka

IT Technician II (International)

From $7.03/hour
49
Low

Job Description Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring o

Customer SupportOtherIt Support SpecialistIt TechnicianMid
See 4 similar>
Quick Apply
4 0 0 15d ago
Intelligent Technical Solutions
Intelligent Technical Solutions·Sri LankaRemote · open to Sri Lanka

IT Technician II (International)

Customer SupportOtherIt Support SpecialistIt TechnicianMid
From $7.03
/hour
49
Low
15d ago
4 views0 saves 0 applied

Job Description Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring o

See 4 similar
Quick Apply
Details
4 views0 saves0 applied
15d ago
PetvisorPetvisor·Sri LankaSri Lanka·Hybrid

Product Support Engineer (US Shift)

25
Lowest

The Product Support Engineer is a remote position that responds to product inquiries via Zendesk tickets, live chat sessions, and phone calls for our customers in the United States. Interpersonal skills, positivity, and technical product knowledge are critical to effectively addressing Pet Clinic/Ho

EngineeringCustomer SupportTechnical Support EngineerProduct Support EngineerCustomerFull-Time EmployeeMid
See 5 similar>
Quick Apply
1 0 0 25mo ago
Petvisor
Petvisor·Sri LankaSri Lanka·Hybrid

Product Support Engineer (US Shift)

EngineeringCustomer SupportTechnical Support EngineerProduct Support EngineerFull-Time EmployeeMid
25
Lowest
25mo ago
1 views0 saves 0 applied

The Product Support Engineer is a remote position that responds to product inquiries via Zendesk tickets, live chat sessions, and phone calls for our customers in the United States. Interpersonal skills, positivity, and technical product knowledge are critical to effectively addressing Pet Clinic/Ho

Customer
See 5 similar
Quick Apply
Details
1 views0 saves0 applied
25mo ago
supabasesupabase·Sri LankaRemote · open to Sri Lanka

Database Support Engineer (Japanese Speaking)

28
Lowest

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re lo

Customer SupportSupport EngineerFull-TimeMid
See 2 similar>
Quick Apply
6 0 0 23d ago
supabase
supabase·Sri LankaRemote · open to Sri Lanka

Database Support Engineer (Japanese Speaking)

Customer SupportSupport EngineerFull-TimeMid
28
Lowest
23d ago
6 views0 saves 0 applied

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re lo

See 2 similar
Quick Apply
Details
6 views0 saves0 applied
23d ago
Dijital Team Pty LtdDijital Team Pty Ltd·Sri LankaSri Lanka·Remote · Sri Lanka

IT Support Engineer

38
Lowest

About the Role We are seeking an IT Support Engineer (L1.5/L2) to provide responsive technical support across a Microsoft-based workplace environment supporting approximately 300–350 employees. This role combines frontline user support with more advanced L2 troubleshooting across endpoints, applicat

Customer SupportOtherIt Support SpecialistIt Support EngineerFull TimeMid
See 4 similar>
Quick Apply
12 0 0↻ Repost 17d ago
Dijital Team Pty Ltd
Dijital Team Pty Ltd·Sri LankaSri Lanka·Remote

IT Support Engineer

Customer SupportOtherIt Support SpecialistIt Support EngineerFull TimeMid
38
Lowest
17d ago
12 views0 saves 0 applied↻ Repost

About the Role We are seeking an IT Support Engineer (L1.5/L2) to provide responsive technical support across a Microsoft-based workplace environment supporting approximately 300–350 employees. This role combines frontline user support with more advanced L2 troubleshooting across endpoints, applicat

See 4 similar
Quick Apply
Details
12 views0 saves0 applied↻ Repost
17d ago
Intelligent Technical SolutionsIntelligent Technical Solutions·Sri LankaRemote · open to Sri Lanka

Service Coordinator (International)

From $4/hour
49
Low

Job Description The Service Coordinator’s purpose is to provide a positive, warm and welcoming response to all communications received from clients by phone and email. They help organize and facilitate the flow of work through the Service Department, including the managing of tickets, scheduling of

Customer SupportOtherCustomer Service RepresentativeService CoordinatorEntry
See 4 similar>
Quick Apply
12 0 0 5mo ago
Intelligent Technical Solutions
Intelligent Technical Solutions·Sri LankaRemote · open to Sri Lanka

Service Coordinator (International)

Customer SupportOtherCustomer Service RepresentativeService CoordinatorEntry
From $4
/hour
49
Low
5mo ago
12 views0 saves 0 applied

Job Description The Service Coordinator’s purpose is to provide a positive, warm and welcoming response to all communications received from clients by phone and email. They help organize and facilitate the flow of work through the Service Department, including the managing of tickets, scheduling of

See 4 similar
Quick Apply
Details
12 views0 saves0 applied
5mo ago
Dijital Team Pty LtdDijital Team Pty Ltd·Sri LankaSri Lanka·Remote · Sri Lanka

L2/L3 Helpdesk Support Engineer

39
Lowest

About the Role We are seeking an experienced L2/L3 Helpdesk Support Engineer to join a managed services team supporting multiple client environments. This is a hands-on technical role focused on resolving escalated service desk issues across Microsoft 365, Entra ID, networking, backup, and business

Customer SupportSupport EngineerFull TimeMid
See 2 similar>
Quick Apply
2 0 0 23d ago
Dijital Team Pty Ltd
Dijital Team Pty Ltd·Sri LankaSri Lanka·Remote

L2/L3 Helpdesk Support Engineer

Customer SupportSupport EngineerFull TimeMid
39
Lowest
23d ago
2 views0 saves 0 applied

About the Role We are seeking an experienced L2/L3 Helpdesk Support Engineer to join a managed services team supporting multiple client environments. This is a hands-on technical role focused on resolving escalated service desk issues across Microsoft 365, Entra ID, networking, backup, and business

See 2 similar
Quick Apply
Details
2 views0 saves0 applied
23d ago
teamsquaredteamsquared·Sri LankaSri Lanka·On-site

IT Systems Lead

10
Lowest
Customer SupportOtherIt Support SpecialistSystemsLead
See 4 similar>
Quick Apply
3 0 0 ~5mo ago
teamsquared
teamsquared·Sri LankaSri Lanka

IT Systems Lead

Customer SupportOtherIt Support SpecialistSystemsLead
10
Lowest
~5mo ago
3 views0 saves 0 applied
See 4 similar
Quick Apply
Details
3 views0 saves0 applied
~5mo ago
Intelligent Technical SolutionsIntelligent Technical Solutions·Sri LankaRemote · open to Sri Lanka

IT Technician II (International)

From $6.89/hour
49
Low

Job Description Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring o

Customer SupportOtherIt Support SpecialistIt TechnicianEntry
See 4 similar>
Quick Apply
12 0 0 7mo ago
Intelligent Technical Solutions
Intelligent Technical Solutions·Sri LankaRemote · open to Sri Lanka

IT Technician II (International)

Customer SupportOtherIt Support SpecialistIt TechnicianEntry
From $6.89
/hour
49
Low
7mo ago
12 views0 saves 0 applied

Job Description Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring o

See 4 similar
Quick Apply
Details
12 views0 saves0 applied
7mo ago
george-bernard-consultinggeorge-bernard-consulting·Sri LankaSri Lanka·On-site

Developer Support Engineer (Solis Security)

22
Lowest

Job Description Manage and resolve support tickets in alignment with SLAs and operational guidelines. Perform system configuration, troubleshooting, and environment setup across security and IT platforms. Diagnose application, network, or endpoint issues and provide prompt resolutions. Escalate comp

Customer SupportOtherSupport EngineerDeveloper Support EngineerMid
See 4 similar>
Quick Apply
2 0 0 ~20d ago
george-bernard-consulting
george-bernard-consulting·Sri LankaSri Lanka

Developer Support Engineer (Solis Security)

Customer SupportOtherSupport EngineerDeveloper Support EngineerMid
22
Lowest
~20d ago
2 views0 saves 0 applied

Job Description Manage and resolve support tickets in alignment with SLAs and operational guidelines. Perform system configuration, troubleshooting, and environment setup across security and IT platforms. Diagnose application, network, or endpoint issues and provide prompt resolutions. Escalate comp

See 4 similar
Quick Apply
Details
2 views0 saves0 applied
~20d ago
supabasesupabase·Sri LankaRemote · open to Sri Lanka

Support Engineer (EMEA - Weekends)

28
Lowest

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to pr

Customer SupportSupport EngineerFull-TimeMid
See 2 similar>
Quick Apply
3 0 0 2mo ago
supabase
supabase·Sri LankaRemote · open to Sri Lanka

Support Engineer (EMEA - Weekends)

Customer SupportSupport EngineerFull-TimeMid
28
Lowest
2mo ago
3 views0 saves 0 applied

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to pr

See 2 similar
Quick Apply
Details
3 views0 saves0 applied
2mo ago
CanonicalCanonical·Sri LankaRemote · open to Sri Lanka

Dedicated Linux Desktop & Devices Support Engineer, Singapore

38
Lowest

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers includ

Customer SupportSupport EngineerMid
See 2 similar>
Quick Apply
2 0 0 4mo ago
Canonical
Canonical·Sri LankaRemote · open to Sri Lanka

Dedicated Linux Desktop & Devices Support Engineer, Singapore

Customer SupportSupport EngineerMid
38
Lowest
4mo ago
2 views0 saves 0 applied

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers includ

See 2 similar
Quick Apply
Details
2 views0 saves0 applied
4mo ago
T
Twistbioscience·Sri LankaRemote · open to Sri Lanka

Customer Support Representative - India

30
Lowest

We are looking for passionate customer support representatives to join our rapidly expanding team. You will be responsible for delivering concierge-level, white glove support to our customers and differentiating Twist Bioscience as a biotech industry leader. You’ll interact, support and build strong

Customer SupportOtherCustomer Support RepresentativeCustomer Service RepresentativeMid
See 4 similar>
Quick Apply
14 0 0 ~6mo ago
T
Twistbioscience·Sri LankaRemote · open to Sri Lanka

Customer Support Representative - India

Customer SupportOtherCustomer Support RepresentativeCustomer Service RepresentativeMid
30
Lowest
~6mo ago
14 views0 saves 0 applied

We are looking for passionate customer support representatives to join our rapidly expanding team. You will be responsible for delivering concierge-level, white glove support to our customers and differentiating Twist Bioscience as a biotech industry leader. You’ll interact, support and build strong

See 4 similar
Quick Apply
Details
14 views0 saves0 applied
~6mo ago
supabasesupabase·Sri LankaRemote · open to Sri Lanka

Database Support Engineer (APAC)

28
Lowest

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re lo

Customer SupportSupport EngineerFull-TimeMid
See 2 similar>
Quick Apply
3 0 0 10mo ago
supabase
supabase·Sri LankaRemote · open to Sri Lanka

Database Support Engineer (APAC)

Customer SupportSupport EngineerFull-TimeMid
28
Lowest
10mo ago
3 views0 saves 0 applied

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re lo

See 2 similar
Quick Apply
Details
3 views0 saves0 applied
10mo ago
supabasesupabase·Sri LankaRemote · open to Sri Lanka

Support Engineer (APAC)

28
Lowest

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to pr

Customer SupportSupport EngineerFull-TimeMid
See 2 similar>
Quick Apply
2 0 0 19mo ago
supabase
supabase·Sri LankaRemote · open to Sri Lanka

Support Engineer (APAC)

Customer SupportSupport EngineerFull-TimeMid
28
Lowest
19mo ago
2 views0 saves 0 applied

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to pr

See 2 similar
Quick Apply
Details
2 views0 saves0 applied
19mo ago
george-bernard-consultinggeorge-bernard-consulting·Sri LankaSri Lanka·On-site

IT Systems & Applications Support Engineer

24
Lowest

Manage and support a cloud-based email system such as Microsoft 365, ensuring no on-premise email servers are maintained at the hotel Administer and support hotel systems including OPERA Cloud PMS, SiteMinder, SynXis, and Symphony POS Ensure all local PCs and business files are securely backed up to

Customer SupportSupport EngineerMid
See 2 similar>
Quick Apply
1 0 0 ~20d ago
george-bernard-consulting
george-bernard-consulting·Sri LankaSri Lanka

IT Systems & Applications Support Engineer

Customer SupportSupport EngineerMid
24
Lowest
~20d ago
1 views0 saves 0 applied

Manage and support a cloud-based email system such as Microsoft 365, ensuring no on-premise email servers are maintained at the hotel Administer and support hotel systems including OPERA Cloud PMS, SiteMinder, SynXis, and Symphony POS Ensure all local PCs and business files are securely backed up to

See 2 similar
Quick Apply
Details
1 views0 saves0 applied
~20d ago
CanonicalCanonical·Sri LankaRemote · open to Sri Lanka

Software Support Engineer

38
Lowest

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers inclu

Customer SupportOtherSoftware EngineerSupport EngineerSoftware EngineeringMid
See 6 similar>
Quick Apply
18 0 0 ~6mo ago
Canonical
Canonical·Sri LankaRemote · open to Sri Lanka

Software Support Engineer

Customer SupportOtherSoftware EngineerSupport EngineerMid
38
Lowest
~6mo ago
18 views0 saves 0 applied

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers inclu

Software EngineeringSoftware Support Engineer
See 6 similar
Quick Apply
Details
18 views0 saves0 applied
~6mo ago
george-bernard-consultinggeorge-bernard-consulting·Sri LankaSri Lanka·On-site

System Support Engineer

22
Lowest

Timely investigate and resolve reported issues on customer-centric interfaces and assigned systems using log analysis and root cause analysis (providing L1 and L2 support). Liaise with IT stakeholders, business teams, branch networks, and service providers to address new requirements and rectify rep

Customer SupportSupport EngineerMid
See 2 similar>
Quick Apply
0 0 0 ~20d ago
george-bernard-consulting
george-bernard-consulting·Sri LankaSri Lanka

System Support Engineer

Customer SupportSupport EngineerMid
22
Lowest
~20d ago
0 views0 saves 0 applied

Timely investigate and resolve reported issues on customer-centric interfaces and assigned systems using log analysis and root cause analysis (providing L1 and L2 support). Liaise with IT stakeholders, business teams, branch networks, and service providers to address new requirements and rectify rep

See 2 similar
Quick Apply
Details
0 views0 saves0 applied
~20d ago
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About Customer Support jobs in Sri Lanka

As of Oct 16, 2026, Jobera lists 23 open Customer Support jobs in Sri Lanka, collected from employers’ own career sites. 74% of them are fully remote. Most openings are in Colombo.

How many Customer Support jobs are open in Sri Lanka?

As of Oct 16, 2026, Jobera lists 23 open Customer Support jobs in Sri Lanka, collected from employers’ own career sites.

Are Customer Support jobs in Sri Lanka remote?

74% of them are fully remote.

Which companies are hiring for Customer Support jobs in Sri Lanka?

Employers with the most openings: Canonical, Intelligent Technical Solutions and Dijital Team Pty Ltd.

Where are most Customer Support jobs located?

Most openings are in Colombo.