Respond to customer inquiries and provide accurate information about our cruise ship services - Process reservations and ensure all necessary details are obtained and accurately recorded - Handle changes and cancellations to existing reservations, following company policies and procedures - Maintain
POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify
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