Service Delivery Manager

Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Determining ways to reduce costs without sacrificing customer satisfaction Assessing customer feedback and using your creativity to establish, improve, and refine services. Remaining organized and meeting deadlines. Requirements Bachelor's degree in Engineering, Computer Science. 2+ years of management/ leadership experience in a software development organization. Must have experience working through the design, development, and release cycle delivering software to market. Good computer skills and the ability to use business support software. Strong customer service, project management, and quality control skills. Strong teamwork skills and attention to detail.