Software Engineer, Backend, AI

As a Backend Engineer in one of our AI-focused teams, you will help build intelligent, AI-powered features that enhance how sales teams work. You’ll develop and maintain serverless, event-driven systems and APIs that integrate with third-party services. Working closely with senior engineers, you’ll take ownership of well-scoped features and contribute to technical and product discussions, helping design solutions that use modern AI capabilities to deliver real value to users. Rather than a monolithic environment, you’ll work within an ecosystem of services and help improve their reliability and quality. Your work will shape the end-user experience for all our customers.

• →Build AI-powered features that use large language models to automate and enhance user workflows.
• →Contribute to improving our development processes and environments.
• →Build and maintain integrations with third-party platforms and APIs.
• →Help implement and maintain our growing ecosystem of microservices.
• →Work in teams where code reviews and pair programming are part of our strong engineering culture, learning from experienced engineers and sharing what you know.
• →Apply a security-first approach to the features and changes you deliver.
• →Grow your technical and architectural skills through mentoring from senior engineers, and support more junior colleagues where you can.
• →Keep the bigger picture in mind, because your work will reach 100,000 users globally.

Must haves

• 3+ years developing production-ready backend systems.
• Solid proficiency in TypeScript and Node.js. Experience with JVM languages is a plus.
• Interest in or early experience with AI/LLM integration and prompt engineering.
• Working knowledge of event-driven systems (message queues, asynchronous workflows). Experience with serverless architectures and state machines is a plus.
• Experience in a cloud environment. AWS experience is a plus, particularly Lambda, DynamoDB, Bedrock, OpenSearch, and API Gateway.
• A solid understanding of why testing matters at every stage, with practical experience writing unit and integration tests. Familiarity with test-driven development is a plus.
• Ability to break down and estimate well-defined pieces of work, and to prioritize them with guidance.
• Ability to model data and queries around feature requirements with performance in mind. Experience in a multi-tenant database environment is a plus.
• A continuous integration and delivery mindset.
• Experience building or consuming APIs, and collaborating with internal or external data consumers.
• A team player mentality, committed to the full software development life cycle in an agile team.

Nice to have

• Experience with search and retrieval systems, vector search, or semantic search.
• Experience with backend systems for AI/ML-powered products.

Welcome to the new era of revenue effectiveness. The merger of Showpad and Bigtincan is creating the first AI-powered platform to strengthen the entire field selling motion.

By unifying two industry-acclaimed solutions for content, readiness, engagement, and intelligence into a single operating system, we are delivering unrivaled scale and accelerated growth for our 2,000+ combined customers worldwide, including leaders in manufacturing (Dow, Dupont), healthcare (Fujifilm, Kaiser Permanente, Johnson&Johnson), CPG (Smucker’s, Mitsubishi, Stanley Black & Decker), and enterprise tech (HID, CultureAmp, LastPass).

Acclaimed by analysts and adored by customers, we’re recognized as a Leader in the Forrester Wave™ Revenue Enablement Platforms, honored by Gartner as a Customers’ Choice in Revenue Enablement Platforms, and, together, endorsed by nearly 3,000 5-star customer reviews on G2.

United, we’re focused on powering the next generation of field selling success through a more holistic engine that creates lasting value for our customers and a new vision for our category.

Discover the revenue team outcomes we’re driving together at showpad.com.