Engineering Manager, Field Service

We are a certified B Corp that formed in the US in 2016 and have been growing globally since then. We expanded to Australia in 2022, acquired Solar Service Guys in Australia in 2025, and have opened up a new talent hub in India in 2026. Be part of the "First Wave" experience! You would be a founding member of our India team, helping us build a brand-new hub from the ground up. 

As the Engineering Manager for Field Service at Omnidian, you will build and lead a high-performing engineering team responsible for designing, developing, and operating the Field Service platform that powers our technician experience and field operations.

This is a unique opportunity to help establish and grow our CRM engineering presence in India while partnering closely with engineering, product, and business leaders in the US. You'll play a key role in building the team, developing engineering talent, and gradually transitioning ownership of critical platform capabilities to create a scalable, globally distributed engineering organization.

As a hands-on engineering leader, you'll combine technical leadership with people leadership - driving delivery excellence, strengthening engineering practices, and fostering a collaborative, customer-focused culture. You'll also help the team adopt modern engineering capabilities, including AI-driven software development, where they improve productivity, quality, and customer outcomes.

At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:

You're a people-first engineering leader who enjoys building teams, mentoring engineers, and developing future technical leaders.

You thrive in environments where you're helping establish new teams, processes, and ways of working.

You combine technical depth with strong execution and excellent communication skills.

You enjoy solving complex engineering challenges while balancing customer needs, delivery commitments, and long-term platform health.

You're collaborative, adaptable, and comfortable working across globally distributed teams.

You believe modern engineering practices—including AI-assisted development—can improve productivity and quality when thoughtfully applied.

8+ years of software engineering experience with at least 2 to 4 years leading engineering teams.

Hands-on experience implementing or developing solutions on Salesforce Field Service.

Strong experience delivering enterprise applications on the Salesforce Platform, including Service Cloud.

Strong technical knowledge of Apex, Lightning Web Components (LWC), Flow, Salesforce APIs, integration patterns, and platform architecture.

Demonstrated success hiring, mentoring, and developing high-performing engineering teams.

Experience leading Agile software development teams through the full software development lifecycle.

Experience establishing engineering best practices including CI/CD, automated testing, code quality, and operational excellence.

Strong communication and stakeholder management skills with experience working across distributed global teams.

Experience building or scaling engineering teams in a growing organization.

Experience leading distributed teams across multiple geographies.

Experience with Salesforce AI capabilities such as Agentforce, Einstein, Prompt Builder, or Model Builder.

Experience integrating AI capabilities into enterprise applications or engineering workflows.

Salesforce Application Architect, System Architect, Platform Developer II, or Field Service Consultant certifications.

Experience integrating Salesforce with ERP, GIS, customer communications, telephony, or other enterprise platforms.

Experience in renewable energy, utilities, asset management, or field service industries.