Property | House Manager

Property Management

• →Conduct regular walk-throughs of the residence and grounds to monitor condition, systems, and security
• →Oversee and maintain all residential systems, including HVAC, plumbing, electrical, security, network/AV, lighting, irrigation, and appliances
• →Manage preventative maintenance calendars and household operations documentation, including digital property management platforms
• →Perform hands-on maintenance, repairs, and handyman work, while knowing when to bring in specialized vendors
• →Source, coordinate, and manage contractors and service providers across landscaping, systems maintenance, security, pest control, and more
• →Diagnose larger repair and construction needs and develop project proposals for review
• →Oversee repair and construction projects, coordinating across vendors, supervising work and ensuring that all projects are seen through to completion with care and diligence 
• →Handle vehicle maintenance, registrations, and storage coordination
• →Respond to after-hours emergencies, alarms, and weather events at all times
• →Manage the Family’s off-site storage and support international shipments as needed

House Management 

• →Ensure the property is guest-ready at all times
• →Prepare the house and gardens ahead of the Family's arrival, including stocking groceries and other supplies
• →Provide high-touch, hands-on hospitality support and household assistance while the Family is in residence including assisting with hosting guests and large-group meetings 
• →Overseeing housekeepers and other cleaners as needed as well as handling mail and packages
• →Manage household inventories and residential accounts such as utilities, subscriptions, deliveries, and similar vendors
• →Serve as the point of contact for the ordering of various items for the family, including coordinating deliveries and shipments to the family wherever they are located

• Minimum 5 years of experience in Property or House Management, ideally in a private residential or luxury hospitality setting (note: this is not a role for someone who has worked in property management overseeing apartment complexes)
• Strong hands-on maintenance and repair skills, with working knowledge of a range of building trades
• Highly independent and resourceful, comfortable operating with minimal oversight for extended stretches
• Strong vendor management and negotiation skills
• Excellent communication skills; comfortable coordinating across time zones
• Discreet, organized, and deeply respectful of Family privacy
• Able to shift fluidly between operational/property work and warm, attentive hospitality when the Family is present
• Proactive and anticipatory; a true "no job too big or small" attitude
• Valid driver's license, ability to work legally in the U.S., and ability to pass a thorough background check
• Must be willing to provide strong employment references 
• Physically able to perform the demands of the role, including lifting, climbing, and working outdoors in all conditions
• A minimum of a High School Diploma or equivalent
• Trade School, apprenticeship, or trades training preferred