Staff Cloud Identity Platform Engineer

As a Staff Cloud Identity Platform Engineer, you will design, automate, operate, and continuously improve secure, reliable, and scalable identity services for a global enterprise. You will support Microsoft Entra ID, Microsoft Entra External ID, and foundational Azure infrastructure across workforce, application, partner, and external-user experiences. 

This role applies Site Reliability Engineering principles to cloud identity, including service-level objectives, observability, automation, error-budget management, incident response, resilience engineering, capacity planning, and reduction of operational toil. You will help establish identity platforms that are secure by design, measurable, recoverable, and dependable at enterprise scale. 

• →Bachelor’s degree in computer science, information technology, cybersecurity, engineering, or a related field, or equivalent experience. 

• →Five or more years of experience in identity and access management, cloud engineering, cybersecurity, infrastructure, software engineering, SRE, or a related technical discipline. 

• →Hands-on experience with Microsoft Entra ID, including authentication, federation, single sign-on, multifactor authentication, Conditional Access, role-based access control, privileged access, or identity lifecycle concepts. 

• →Experience with Microsoft Entra External ID or a comparable customer, partner, or external-user identity platform. 

• →Working knowledge of Azure infrastructure fundamentals, including subscriptions, networking, Key Vault, monitoring, logging, resiliency, and governance. 

• →Experience translating security, reliability, and application requirements into identity architecture, configurations, integrations, or engineering solutions. 

• →Experience supporting production services, including monitoring, alerting, troubleshooting, incident response, change management, root-cause analysis, and service reliability practices. 

• →Understanding of SRE concepts such as SLIs, SLOs, error budgets, incident management, post-incident reviews, automation, toil reduction, and continuous improvement. 

• →Strong understanding of identity security principles, least privilege, separation of duties, zero-trust concepts, and secure integration patterns. 

• →Experience with scripting, automation, APIs, infrastructure as code, or policy as code. 

• →Ability to assess operational risk, prioritize reliability improvements, and make sound technical decisions during incidents. 

• →Ability to communicate effectively with technical and non-technical stakeholders. 

• Secondary experience with AWS and/or Google Cloud Platform identity, security, infrastructure, or platform services. 

• Ability to apply comparable identity, security, reliability, and operational concepts across Azure, AWS, and Google Cloud Platform environments. 

• Experience with AWS IAM, AWS Organizations, AWS KMS, Amazon Cognito, Google Cloud IAM, Google Cloud Identity, Google Cloud KMS, or comparable services. 

• Experience defining service health metrics, SLOs, error budgets, operational readiness criteria, or reliability scorecards. 

• Experience with identity governance, entitlement management, privileged identity management, access reviews, and joiner-mover-leaver processes. 

• Experience with application modernization, API security, directory synchronization, Microsoft Graph, or identity automation. 

• Experience with customer identity and access management, including registration, progressive profiling, consent, account recovery, and federation. 

• Experience with DevOps, continuous integration and delivery, automated testing, infrastructure as code, policy as code, progressive delivery, or automated rollback. 

• Familiarity with platform observability, security analytics, logging, synthetic monitoring, identity-related threat detection, and service dependency mapping. 

• Experience with resiliency testing, disaster recovery, capacity planning, performance engineering, or recovery-time and recovery-point objectives. 

• Microsoft certifications such as Identity and Access Administrator Associate, Azure Administrator Associate, Cybersecurity Architect Expert, or comparable credentials. 

• Experience designing or operating identity platforms for large, complex, or highly regulated enterprises. 

• Demonstrated initiative, problem-solving, accountability, integrity, sound judgment, and commitment to continuous improvement. 

• Ability to collaborate effectively across engineering, cybersecurity, infrastructure, application, and business teams. 

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.

       • The salary range for this role is $160,200-$246,300. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

       • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits:

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

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