Director of RCM Project Management Office

Peak Health Administrative Buildingexecutive

OperationsProject Manager

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Quick Summary

Key Responsibilities

The statements described here are intended to describe the general nature of work being performed by people assigned to this position.

Requirements Summary

EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Bachelor’s degree in Healthcare Administration, Health Information Management, Health Informatics, Business Administration, Information Technology,

Technical Tools

OperationsProject Manager

About the Role

~1 min read

The Director of RCM Project Management Office (PMO) provides strategic and operational leadership for the Enterprise Revenue Cycle project portfolio and is responsible for translating organizational priorities into a governed, prioritized, adequately resourced, and measurable portfolio of initiatives.
This position provides leadership and oversight for portfolio governance, project prioritization, PMO standards, resource and capacity planning, executive reporting, risk management, benefits realization, and delivery of complex revenue cycle, technology, digital transformation, operational improvement, and integration initiatives. The Director leads PMO professionals and partners with executive, operational, clinical, financial, and technical leaders to ensure initiatives are aligned with organizational priorities and achieve measurable outcomes.

Requirements

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1. Bachelor’s degree in Healthcare Administration, Health Information Management, Health Informatics, Business Administration, Information Technology, Computer Science, Finance, Engineering, Project Management, or a closely related field.

1. Master’s degree in Business Administration, Healthcare Administration, Health Informatics, Information Technology, Finance, Project Management, or a related field.

2. Project Management Professional (PMP) certification.

1. Ten (10) years of progressive experience in project, program, portfolio, transformation, healthcare operations, or technology delivery.

2. Five (5) years of leadership experience managing project management professionals, a PMO, major programs, or a comparable enterprise delivery function.

Responsibilities

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1. Advanced knowledge of portfolio, program, and project governance and project management methodologies.

2. Strong understanding of end-to-end healthcare revenue cycle operations and related technology environments.

3. Strong financial acumen, including business cases, budgets, forecasts, return on investment, resource planning, and benefits realization.

4. Excellent executive-level communication, facilitation, presentation, negotiation, and conflict-resolution skills.

5. Ability to translate strategy into executable roadmaps, prioritize competing initiatives, and drive measurable outcomes.

6. Ability to lead through influence and build effective partnerships across executive, operational, clinical, financial, and technical stakeholder groups.

7. Advanced ability to assess and manage risk, issues, dependencies, change control, stakeholder readiness, adoption, and sustainment.

8. Demonstrated judgment, integrity, discretion, emotional intelligence, and accountability.

United States of America (Exempt)

694 SYSTEM Revenue Cycle Administration

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.