Service Team Leader - Pest Control

This is a role focused on execution, people support, and service quality. It is well-suited for an early to mid-career leader who thrives on direct operational involvement. If you have transitioned into leadership over the last few years, this position offers an ideal, supportive environment to refine your operational capabilities and expand your people management expertise.

If you enjoy leading from the front, building team capability, and being part of a fast-moving service operation, this could be a great next step.

• →Leading a team of ~10 field technicians, providing day-to-day guidance and support
• →Coaching and developing team members to improve performance and confidence
• →Monitoring service quality and stepping in to resolve issues when needed
• →Working closely with customers to ensure consistent, reliable service delivery
• →Supporting scheduling, resource planning, and operational coordination
• →Ensuring health & safety standards are followed across all sites
• →Assisting with reporting and contributing to ongoing service improvements
• →Occasional travel to the Nelson and Marlborough regions may also be required (company vehicle provided)

• Around 2-4 years’ experience in a team leader or supervisor role (service or operations environment preferred)
• Someone who enjoys being hands-on and close to the team, rather than purely strategic
• Strong communication skills and a practical, solutions-focused mindset
• Confidence in handling day-to-day people matters and customer interactions
• Good organisation and time management skills in a fast-paced environment
• A genuine interest in developing people and building team culture
• Full Class 1 NZ driver’s licence  with a clean record

Rentokil Initial operates in New Zealand under the brands Rentokil, Initial and Ambius. As an international business services company, we employ over 63,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities. 

We hold strong to our values of Relationships, Teamwork, Service and Responsibility. What truly sets us apart is our people. We are a friendly and supportive team, driven by a passion to help protect people, enhance lives and preserve our planet, every day.