CVM / Segmentation Head - Customer Value Management
Saudi Arabia·RiyadhmidOther
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Quick Summary
Overview
About CodeNinja CodeNinja is a tech and AI consulting firm delivering embedded and forward-deployed engineering and business teams across KSA, Pakistan, Egypt, and Latin America.
Technical Tools
Other
About the Role
~1 min read- Own end-to-end CVM strategy across the customer lifecycle — acquisition, cross-sell, retention, and win-back
- Define and track KPIs for customer value, engagement, and revenue performance
- Design and execute commercial levers (pricing, offers, incentives) to optimise customer value
- Lead campaign design, execution, and experimentation (A/B testing, uplift modelling) to improve commercial outcomes
- Drive customer segmentation strategy to enable targeted, personalised interventions
- Partner cross-functionally with Marketing, Data/Analytics, Product, and Finance to align on commercial priorities
- Manage stakeholder relationships at senior/leadership level, presenting strategy and results
- Lead and develop a team executing CVM initiatives (if applicable — confirm team size/structure)
Requirements
~1 min read- 8–10+ years of experience in CVM, growth strategy, retail banking, or customer lifecycle management
- Strong track record in pricing and revenue optimisation
- Proven experience owning commercial levers and campaign strategy end-to-end
- Strong stakeholder management skills, including senior leadership engagement
- Leadership/people management experience
- Experience with segmentation frameworks and data-driven decision making
- Experience in retail banking specifically (vs. general retail products CVM)
- Familiarity with experimentation platforms and uplift modelling tools
- Exposure to CVM in a regional (MENA/KSA) market context
What We Offer
~1 min read✓Opportunity to lead CVM strategy for a major regional client
✓High-impact, senior leadership role with direct influence on commercial outcomes
✓Work with a forward-deployed team at the intersection of consulting and hands-on execution
Location & Eligibility
Where is the job
Riyadh, Saudi Arabia
On-site at the office
About this job
- Posted
- Today
Listing Details
- Posted
- October 15, 2026
- First seen
- October 15, 2026
- Last seen
- October 15, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 60%
- Scored at
- October 15, 2026
Signal breakdown
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External application
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