Program Manager

United StatesRemoteFull-timemid

OperationsProject Manager

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Quick Summary

Key Responsibilities

Full-time, salaried position: Compensation is based on experience, qualifications, locat

Technical Tools

OperationsProject Manager

Take on a leadership role where you can make a meaningful impact on services supporting individuals with intellectual and developmental disabilities (IDD). As a Program Manager, you will oversee daily operations for waiver and state-funded programs, ensuring high-quality care, regulatory compliance, and effective team performance. You will lead and develop multidisciplinary teams while strengthening operational processes, staff accountability, and service delivery. Working closely with senior leadership, you will help implement quality assurance initiatives and maintain alignment with organizational goals and values. This remote opportunity is intended for candidates living in or near Bellefonte, Pennsylvania, who bring strong management experience and a passion for supporting individuals with diverse needs. You will have the opportunity to shape program outcomes while contributing to continuous improvement and community engagement.

In this role, you will oversee program operations, staff development, administrative processes, and compliance requirements to ensure consistent, high-quality services. You will work collaboratively with internal teams, leadership, and community partners to strengthen service delivery and support organizational growth.

Recruit, hire, train, supervise, and evaluate a multidisciplinary team, including Assistant Program Directors, Qualified Professionals, Associate Professionals, and Office Managers.
Manage staff performance and disciplinary actions, ensuring all related documentation meets Medicaid requirements.
Lead regular team meetings, quarterly self-inspections, and peer reviews to promote accountability and continuous improvement.
Ensure compliance with HIPAA requirements, organizational policies, and national accreditation standards.
Represent the organization at community events, provider fairs, council meetings, and other outreach activities.
Oversee incident investigations and ensure reports are submitted accurately and within required deadlines.
Supervise administrative operations, including billing, paid time off tracking, employee benefits administration, and training coordination.
Implement and monitor quality assurance procedures to maintain service quality and operational consistency.
Maintain accurate documentation related to Medicaid billing, employee onboarding and offboarding, and staff training programs.
Support program growth initiatives, internal events, and community outreach efforts.

Requirements

~1 min read

The ideal candidate is an experienced manager with a strong understanding of intellectual and developmental disability services, regulatory compliance, and team leadership. You should be organized, adaptable, and capable of balancing operational priorities while fostering a supportive and accountable work environment.

Hold a bachelor's degree in a relevant field.
Have at least five years of management experience in the intellectual and developmental disabilities (IDD) field.
Demonstrate the ability to lead, mentor, and develop diverse teams effectively.
Possess a strong understanding of Medicaid regulations, Individual Support Plan (ISP) implementation, and third-party billing processes.
Have excellent communication, time management, organizational, and multitasking skills.
Be comfortable managing administrative responsibilities, staff performance, compliance requirements, and quality assurance activities.
Demonstrate a genuine commitment to supporting individuals with intellectual and developmental disabilities.
Be flexible, detail-oriented, and aligned with a mission-driven approach to service delivery.
Reside in or near Bellefonte, Pennsylvania, to meet the location requirements of this remote position.