Customer Services Manager (Customer Services Centre)

Job Requirements:

• Degree or above in relevant disciplines with professional insurance qualifications (FLMI, ACS)
• 6 years or above working experience and preferably 3 years at supervisory level in life insurance with solid customer relationship management experience
• Excellent customer-service mindset with effective interpersonal and communication skill
• Patient, attentive to details with good problem solving and organizing skills
• Positive, attentive to details and good organizing skills
• Conversant with MS Word, Excel and Chinese Word Processing
• Proficient in spoken & written English and Chinese
• Preference will be given to candidates with good command of spoken Mandarin; proficiency in other Chinese dialects will be an asset

We offer 5-day work week, attractive remuneration package and excellent training & development opportunities. Interested parties please submit application through our company website: http://boclife.com.hk

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If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA), you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course. For details, please click here.

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