Banquet Captain

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Are you a hospitality professional who enjoys leading teams, creating exceptional event experiences, and thriving in a fast-paced environment? Join our team at The Blackwell Inn & Pfahl Conference Center, where attention to detail, teamwork, and outstanding guest service are at the center of every event we host.

As the Banquet Captain, you will work closely with the Food & Beverage Manager and Assistant Banquet Manager to ensure successful execution of banquet and conference events from start to finish. You will serve as a key on-the-floor leader, coordinating event operations, supporting staff, and ensuring every function is delivered according to hotel standards and guest expectations.

This position combines event leadership, team supervision, and operational coordination, making it an excellent opportunity for someone who enjoys managing details, mentoring team members, and creating memorable guest experiences.

• →Assist with recruiting, training, coaching, and developing full-time and student employees
• →Help maintain appropriate staffing levels to support banquet and conference operations
• →Monitor banquet inventory and requisition supplies as needed to meet projected business demands
• →Support administrative responsibilities including scheduling, payroll processing, and event billing
• →Promote a positive, collaborative, and guest-focused work environment

• Review and interpret Banquet Event Orders (BEOs) to ensure accurate event execution
• Coordinate banquet and meeting space operations to meet guest and organizational expectations
• Monitor daily and weekly event communications to determine staffing needs and operational requirements
• Maintain a visible leadership presence before, during, and after events to ensure exceptional service delivery
• Oversee the proper set-up and tear-down of banquet functions, meeting breaks, and bar operations
• Ensure compliance with hotel policies, service standards, and operational procedures
• Support seamless event execution by coordinating with internal departments and event staff

• You are highly organized and detail-oriented with strong event execution skills
• You enjoy leading teams and motivating others to deliver exceptional service
• You thrive in fast-paced environments and can adapt quickly to changing priorities
• You communicate effectively and collaborate well with both guests and team members
• You take pride in creating memorable experiences and maintaining high service standards

The Blackwell Inn operates 24 hours a day, 7 days a week. This position requires flexibility to support business needs, including evenings, weekends, holidays, and special events.

• High School diploma or GED
• Experience in hospitality, food and beverage, banquet operations, or a related field
• Demonstrated leadership, organizational, and customer service skills
• Ability to work flexible hours, including evenings, weekends, and holidays

• Associate degree in Hospitality Management or a related field
• Previous banquet leadership or supervisory experience
• Experience working in a hotel, conference center, catering, or event environment

The target hiring range for this job profile is $ 16.82 - $21.85/hr. The actual rate paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc.

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The university is an equal opportunity employer, including veterans and disability.