Service Team Leader

Ireland·DublinFull-timelead

Food ServiceRestaurant Shift Lead

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Quick Summary

Requirements Summary

Full UK driving licence held for more than two years, with no more than six penalty points.

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Food ServiceRestaurant Shift Lead

We are currently seeking a Service Team Leader to join our dedicated team at the Dublin branch. If you are passionate about developing staff and providing excellent customer service, this could be the perfect opportunity for you!

What We Offer

~3 min read

✓Competitive Salary Package: Start with a basic salary of €33,000 per annum

✓Bonus and commission schemes available: OTE €34,500 per annum

✓Benefits: Company Vehicle, Uniform and access to RI Rewards .

✓Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.

✓Work-Life Balance: Full-time, permanent role working Monday to Friday!

✓Industry-Leading Training: Receive top-notch training to support our customers’ needs.

✓A competitive salary package

✓Additional opportunities to earn more with regular bonus and commission schemes

✓Salary grading system - linked to performance for those keen to develop their career within our business.

✓Enrolment in our company pension scheme.

✓Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.

✓Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers.

✓Leads Commission scheme available - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.

✓Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.

✓Long service recognition - includes an extra five days of annual leave entitlement after five years of service.

✓Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial.

As a Service Team Leader, you will support the branches' operations and organise the Service Driving team. Key responsibilities include:

Planning and organising routes for our drivers
Organising the fleet of vehicles we have
Managing a certain number of drivers within the branch
Dealing with customer complaints and queries
Identifying ways to improve the quality and efficiency of customer service
Providing support and development for colleagues in the branch
Keeping relevant documentation up to date including vehicle information
On occasions, you may need to cover driving routes
Implements driver best practice and monitors performance of drivers, including the development of product knowledge, service expectations and and vehicle specifications

Requirements

~1 min read

Service Team Leader Requirements:

Full UK driving licence held for more than two years, with no more than six penalty points.
Have demonstrated leadership skills in a working environment
Have the ability to work in a fast-paced environment with the ability to adapt quickly to changes in the work environment
Experience in managing within a service delivery environment would be advantageous but this is something we can offer training on
Demonstrate excellent customer service and communication skills.
Flexibility with working patterns to support business needs.
Ability to use own initiative and have a positive ‘can do’ attitude
Pride in the job you do
You may be required to pass a Garda Vetting Check check depending on the role you have applied for