AI Productivity Lead

We are seeking a contractor to support our Operations team as the AI Productivity Lead serving as a liaison between Sales, Business Unit leadership, and internal operational teams. This role will focus on identifying opportunities to improve efficiency and productivity through the creation, deployment, and optimization of AI-powered tools that support the sales organization.

• Partner with Sales leadership and Business Unit leaders to identify opportunities where GPT-based tools can improve efficiency and productivity.
• Design, build, and maintain custom GPTs that support the sales organization.
• Serve as the primary creator and manager of GPT solutions for the Sales team.
• Develop and maintain a library of prompts, templates, and AI workflows that support common sales activities.

• Develop and manage the Sales AI roadmap, identifying high-impact opportunities to leverage GPT and other AI tools across the sales organization.
• Work with Sales leadership to prioritize AI initiatives based on business impact, efficiency gains, and strategic goals.
• Continuously evaluate emerging AI capabilities that could enhance sales productivity.

• Lead rollout of GPT tools to the sales organization.
• Monitor usage, performance, and effectiveness of GPT tools.
• Continuously refine and optimize GPTs based on user feedback and evolving business needs.
• Ensure tools remain aligned with sales processes and operational objectives.

• Collaborate with Sales Enablement to develop training materials and best practices for GPT usage.
• Deliver training sessions and support adoption across the sales organization.
• Promote consistent and effective use of GPT tools within sales workflows.
• Maintain documentation and quick-reference guides to support ongoing usage.

• Measure and report on AI impact and adoption across the sales organization.
• Track key metrics such as tool usage, time savings, productivity improvements, and contribution to sales efficiency.
• Provide regular insights and recommendations to leadership on optimization opportunities.

• Create and manage a structured intake process where sales representatives and leadership can submit ideas for GPT tools and AI-driven solutions.
• Evaluate and prioritize requests based on impact, feasibility, and alignment with the Sales AI roadmap.

• Work with Operations, IT, Marketing, and other departments as necessary to integrate GPT tools into existing systems, processes, and workflows.
• Identify opportunities to embed AI capabilities into broader operational processes.
• Ensure AI tools align with organizational technology strategy and governance standards.

The success of the AI Productivity Lead – Sales will be measured through the following outcomes:

• Number of GPT tools successfully developed and deployed to support sales workflows.
• Speed of delivery from idea submission to GPT rollout.
• Percentage of prioritized roadmap initiatives delivered.

• Adoption rate of GPT tools across the sales team.
• Active usage metrics for deployed GPT solutions.
• Percentage of sales team trained on GPT best practices.

• Documented time savings for activities such as prospect research, proposal drafting, meeting preparation, and email creation.
• Reduction in manual or repetitive tasks within the sales workflow.

• Improved efficiency in preparing proposals, sales communications, and meeting materials.
• Increased seller capacity for revenue-generating activities.

• Establishment and ongoing management of a Sales AI roadmap aligned with leadership priorities.
• Implementation of a structured AI use-case intake and prioritization process.
• Regular reporting to leadership on AI adoption, performance, and optimization opportunities.

During the engagement, the contractor will deliver:

• A Sales AI roadmap outlining prioritized GPT initiatives.
• A library of GPT tools and prompts supporting sales workflows.
• A structured intake and prioritization process for AI use cases.
• Training materials and enablement resources for the sales organization.
• Regular AI performance and adoption reports for leadership.
• Ongoing optimization and improvement of deployed GPT tools.

• Experience building and optimizing custom GPTs, prompts, or AI workflow tools.
• Strong understanding of sales operations, sales enablement, or revenue operations workflows.
• Ability to translate business requirements into AI-powered solutions.
• Experience deploying AI tools and driving organizational adoption.
• Strong analytical skills with the ability to monitor usage, measure impact, and iterate on solutions.
• Experience working cross-functionally with Sales, Operations, Enablement, and technical teams.
• Strong communication and training skills to support user adoption.

This job may require access to customer information, systems, and/or premises.  As a result, this job may require customer approval for such access as an essential job function.

• Client Champion – Relentlessly exceed client expectations. Consistently anticipate needs to deliver valuable solutions and extraordinary outcomes.

• Problem Solver – Smart, analytical, inquisitive, knowledge-seeker that thrives on a challenge.
• Promise Keeper – Place high value on keeping our word and doing the right thing. Demonstrate honesty, integrity, and commitment.
• Collaborative Integrator –Team player, unifier, relationship-oriented, win-win seeker, exemplify the concept of relationships through trust and unity.
• Driven Intrapreneur – Exceed goals using independent creative thinking, optimism, self-confidence, and a can-do attitude.
• Inspiring Coach – Help employees, clients and partners using knowledge, expertise, experience, and situational fluency.