Pre-Sales Solutions Engineer, HCM

Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology. 

Through the integration of ERP, HCM and/or CRM solutions, Net at Work  offers unique, industry-specific  solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com. 

• Partner with Account Executives to conduct deep discovery sessions, uncovering client pain points and business objectives.
• Recommend Rippling HR/Payroll solutions tailored to HR and payroll compliance, automation, and employee lifecycle management.
• Use a consultative approach to translate client requirements into practical system configurations.

• Develop and deliver engaging, customized demos that showcase how Rippling solves workforce management challenges.
• Tell compelling, industry-specific stories that resonate with HR and finance leaders.
• Address client concerns by clearly articulating product capabilities and benefits.

• Provide guidance on best practices for HR/payroll implementations, compliance, and process optimization.
• Assist in creating technical proof-of-concept solutions tailored to customer needs.
• Collaborate with implementation teams to ensure smooth customer onboarding and adoption.

• Work closely with sales, consulting, and implementation teams to ensure solutions align with customer expectations.
• Provide feedback to product teams on customer needs and potential feature enhancements.
• Support marketing initiatives with thought leadership, webinars, and industry presentations.

• Build and maintain strong relationships with prospective and existing customers.
• Offer consultative guidance throughout the sales cycle to ensure client confidence in Rippling’s capabilities.
• Stay informed about HR/payroll industry trends, compliance changes, and competitive solutions.

• Excellent communication, problem-solving, and consultative selling skills.
• Ability to travel within North America as needed.
•  Team Player: Reaches out to peers. Approachable.  

This job may require access to customer information, systems, and/or premises.  As a result, this job may require customer approval for such access as an essential job function.

• 3+ years of experience as a Solutions Engineer, ERP Consultant, or Pre-Sales Specialist, preferably within the HR tech, payroll, or workforce management space.
• Strong understanding of HRIS, payroll processing, benefits administration, compliance, and workforce automation.
• Experience working with mid-market and enterprise-level clients.

• Proven ability to conduct compelling software demonstrations that align with business needs.
• Strong ability to simplify complex technical concepts for non-technical audiences.
• Proficiency in sales methodologies like Solution Selling or Selling Through Curiosity.

• Client Champion – Relentlessly exceed client expectations. Consistently anticipate needs to deliver valuable solutions and extraordinary outcomes.

• Problem Solver – Smart, analytical, inquisitive, knowledge-seeker that thrives on a challenge.
• Promise Keeper – Place high value on keeping our word and doing the right thing. Demonstrate honesty, integrity, and commitment.
• Collaborative Integrator –Team player, unifier, relationship-oriented, win-win seeker, exemplify the concept of relationships through trust and unity.
• Driven Intrapreneur – Exceed goals using independent creative thinking, optimism, self-confidence, and a can-do attitude.
• Inspiring Coach – Help employees, clients and partners using knowledge, expertise, experience, and situational fluency.