Head of Operations , Ed Tech in STEM education, Coding & AI , Mumbai , Andheri (W) - ( Job ID - 24578)

Job Description: Head of Operations Location: Mumbai | Reports to: CEO / Managing Director | Employment type: Full-time Key responsibilities • Own end-to-end operations; deliver against SLAs, budgets, and targets. • Build and run the operations structure and governance model. • Standardize processes; lead Six Sigma projects to cut defects, rework, and turnaround time. • Embed Agile ways of working across operational and cross-functional teams. • Set KPIs and dashboards; run performance reviews with department heads. • Manage risk, compliance, and business continuity. • Control the operations budget and vendors. Qualifications • Bachelor’s degree in Engineering, Business, or a related field; MBA preferred. • [10-15] years in operations, including [3-5] in senior leadership. Package Upto 10-15 LPA