Director of Operations

We are seeking an experienced Director of Operations to oversee the performance, client relationships, and strategic development of hospital-based healthcare programs across an assigned geographic region. This leadership role combines operational management, healthcare partnership development, financial oversight, and business growth in a mission-driven environment focused on improving women's healthcare. You will collaborate closely with medical leadership, hospital executives, community physicians, and internal support teams to ensure high-quality service delivery and strong operational outcomes. As a key partner to hospital stakeholders, you will lead contract negotiations, oversee renewals, identify expansion opportunities, and support the successful implementation of new programs. The role also involves evaluating financial and operational performance, resolving complex challenges, and developing solutions that align with clinical and business objectives. You will work across a matrixed organization, building productive relationships and supporting continuous improvement in healthcare delivery. This position offers remote work or a hybrid arrangement for candidates based near the corporate office in Greenville, South Carolina, with moderate to extensive travel required.

• Bachelor's degree in business administration, healthcare administration, or a related field, or equivalent relevant experience. A master's degree in business administration, healthcare administration, or a related discipline is strongly preferred.

• Three to five years of progressively responsible leadership experience in healthcare or medical services, including operational supervisory responsibilities.

• Demonstrated leadership and management capabilities, with the ability to coordinate multidisciplinary teams, manage competing priorities, and drive operational performance.

• Strong analytical and organizational skills, including the ability to evaluate financial results, assess operational performance, and identify improvement opportunities.

• Excellent written and verbal communication skills, including negotiation, presentation, stakeholder engagement, and relationship management.

• Ability to communicate effectively with hospital executives, medical professionals, patients, government agencies, external organizations, and other stakeholders in sensitive or complex situations.

• Strong problem-solving and decision-making skills, with the ability to prioritize assignments and balance business objectives with patient care considerations.

• Comfortable working in a fast-paced, matrixed environment that requires autonomy, adaptability, collaboration, and sound judgment.

• Proficiency with Microsoft Word, Excel, and PowerPoint is preferred.

• Experience in obstetrics, physician practice management, or related healthcare services is preferred.

• Familiarity with medical terminology and applicable state and federal healthcare regulations is an advantage.

• Willingness and ability to undertake moderate to extensive air and ground travel to hospital locations and corporate headquarters.

• Ability to work remotely or in a hybrid arrangement if based near Greenville, South Carolina; the position requires regular engagement with client sites and stakeholders.