Marketing & Revenue Operations Associate

3R Sustainability is the premier choice for businesses looking to turn sustainability into a strategic advantage. As a full-service sustainability solutions provider, we help organizations enhance efficiency, reduce risk, and drive profitability by working to seamlessly embed sustainability into business operations. Our approach is rooted in true partnership. Our expert consultants guide, educate, and engage companies throughout the entire process. We also practice what we advise: 3R is a Certified B Corp, a certified Women’s Business Enterprise (WBE), and an EcoVadis Platinum medalist.

This spirit of partnership defines our internal culture as well. We are a team of passionate, mission-driven professionals who genuinely value and support one another. We pride ourselves on fostering a truly collaborative atmosphere where we work together to make a real impact. If you are looking for a place to grow, do meaningful work, and be part of a close-knit, supportive community, 3R is the place for you.

Run our webinar program, start conversations with prospective clients, and keep our pipeline organized.

Marketing & Revenue Operations Associate

Sustainability and Business Operations (Sales & Marketing)

Director, Business Operations

Remote (US)

Full-time, salaried

$65,000 to $80,000 per year

You will support the marketing, outreach, sales, and revenue operations work that helps 3R connect with prospective and existing clients. This cross-functional role turns marketing and business development plans into coordinated, measurable work: running webinars, executing campaigns, researching and contacting prospects, maintaining CRM records, and keeping follow-up moving. The webinar program will be an early priority, alongside these broader responsibilities.

Outreach is a regular part of the job. You will follow up with webinar registrants and attendees, reach out to target accounts by email, phone, and LinkedIn, and help schedule discovery conversations with our commercial team. You will work closely with sales leadership, service-line leads, the operations team, an external Marketing Strategy Lead, and our design and digital marketing partners. Day-to-day tools include Monday.com, Mailchimp, GoTo Webinar, and Apollo.

■      Manage webinars from planning and registration through live delivery and post-event follow-up.

■      Coordinate topics, speakers, and schedules with the sales lead, external marketing team, internal subject matter experts, and guest presenters.

■      Help develop webinar formats, scripts, polls, presentation content, invitations, and promotional materials.

■      Set up events and registration in GoTo Webinar, run technical checks, moderate live sessions, and troubleshoot issues as they come up.

■      Maintain the webinar calendar, run-of-show checklists, templates, and working materials in SharePoint.

■      Coordinate invitations and reminders, partner promotion opportunities, and follow-up communications.

■      Follow up promptly with webinar registrants, attendees, and no-shows to start conversations and book discovery calls.

■      Carry out warm and targeted cold outreach by phone, email, and LinkedIn using our approved sales and outreach systems.

■      Research prospective organizations and contacts, and tailor outreach to their sustainability needs, commitments, and business context.

■      Qualify interest, schedule meetings, and hand off opportunities to the right commercial lead with clear CRM notes.

■      Keep lead sources, contact histories, outreach activity, and follow-up records accurate in Monday.com.

■      Track outreach activity and meetings against team goals, and share results and follow-up needs.

■      Coordinate campaigns, newsletters, promotional communications, and other lead-generation activities with the Marketing Strategy Lead and internal stakeholders.

■      Maintain marketing calendars, timelines, task assignments, and deliverable tracking across concurrent activities.

■      Work with our graphic design and digital marketing partners on sales collateral, social media content, website updates, and campaign materials.

■      Gather input from subject matter experts and repurpose approved content for marketing and sales use.

■      Support partner and industry-association activities by coordinating communications, meetings, events, sponsorship commitments, and follow-up.

■      Track engagement, lead generation, and campaign performance, and help report on results.

■      Support target-account research, contact identification, tailored messaging, and outreach campaigns for sales and service-line colleagues.

■      Coordinate meeting handoffs, next steps, and follow-up from webinars, events, and other lead sources.

■      Build and maintain outreach templates, business development resources, and sales enablement materials.

■      Support proposal development as needed, especially during busy periods.

■      Keep sales, marketing, and operations colleagues informed so opportunities are tracked and moved forward consistently.

■      Maintain accurate company, contact, lead-source, outreach, and opportunity information in the CRM.

■      Support pipeline tracking, sales activity reporting, performance dashboards, and lead follow-up.

■      Improve data quality, CRM workflows, documentation, and consistent use of revenue operations processes.

■      Look for practical ways to improve workflows and automation, including thoughtful use of AI tools, while protecting information quality and confidentiality.

■      Support other marketing, sales, and revenue operations projects as business needs evolve.

■      Strong organization and project coordination skills, including tracking timelines, owners, and details across multiple activities.

■      Experience coordinating webinars or similar live online sessions on platforms such as GoTo Webinar or Zoom Webinar.

■      Comfort with outbound prospecting, including warm and cold outreach by phone and email, and persistent follow-up.

■      Experience with CRM and email marketing platforms, such as Monday.com, HubSpot, Salesforce, or Mailchimp.

■      Clear written and verbal communication, including drafting outreach messages and communicating with prospects, clients, and external partners.

■      The ability to present or moderate live virtual sessions and coordinate multiple internal and external stakeholders.

■      Proficiency with Microsoft Office or similar software, and the ability to learn new marketing and sales systems quickly.

■      Must be based in the United States and authorized to work in the US. 3R does not offer employment visa sponsorship.

■      At least one year of experience in marketing coordination, marketing operations, sales or revenue operations, business development support, or related work.

■      Preferred: interest in or exposure to sustainability, ESG reporting, or climate disclosure.

■      Preferred: experience with Apollo or comparable sales engagement tools.

■      Preferred: experience using AI tools or automation to improve outreach, organize information, or streamline workflows.

■      Preferred: experience in professional services, consulting, B2B marketing, or business development.

■      Preferred: a bachelor’s degree in marketing, communications, business, environmental studies, or a related field.

■      Preferred: professional working proficiency in a language besides English, especially Spanish.