Supervisor Supply Operations

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. 

The Supervisor Supply Ops role oversees the execution of service standards, policies and procedures, and objectives in the Supply Ops location with Alaska Airlines (AS) and Hawaiian Airlines (HA). As a people leader, the supervisor provides direct supervision for Supply Ops leads and agents in the performance of their duties, establishes priorities for the team to ensure operational success as we support the Technical Operations department.  

• →Oversee and motivate team to successfully complete operational responsibilities. This includes providing prioritized material support to scheduled and unscheduled aircraft maintenance, engineering modifications, shop activities and new station start up; performing regular inventory audits and resolving discrepancies; monitoring out stations for shelf life and providing replacements. 
• →Communicate and implement new initiatives, changes to policies and procedures, and share company news. 
• →Communicate effectively with employees and ensure compliance with the provisions of the bargaining unit agreement. 
• →Evaluate performance, provide feedback and participate in recognition programs. 
• →Monitor and offer progressive counseling for improved attendance reliability. 
• →Coordinate with necessary internal and external departments, teams, couriers and vendors (e.g. AS Material Control, FedEx, Boeing, etc.) to ensure procured parts and materials are received, shipped, and available at service locations.   
• →Uphold company and regulatory safety compliance and develop safety awareness in employees. 
• →Responsible for ensuring all agents are compliant to the Safety Management System (SMS) and Hazmat shipping standards.  
• →Investigate employee accidents and resolve issues that contributed to the accident. 

• 3 years of experience in supply ops or a relevant function. 
• Bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree. 
• Ability and willingness to work varied shifts (e.g. nights, weekends, holidays). 
• Effective communication skills (e.g., verbal, written, and listening). 
• Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook). 
• High school diploma or equivalent. 
• Minimum age of 18. 
• Must be authorized to work in the U.S.  

• Experience with using an inventory management software platform and inventory control. 
• Knowledge of dangerous goods shipping procedures (IATA & CFR 49) along with experience of handling, storage and shipping Dangerous Goods. 
• Familiar with OSHA/EPA regulations in a warehouse setting. 
• Familiar with IAM (International Association of Machinists) labor agreements or experience in within a bargaining unit environment. 

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.