DJS CASE MANAGEMENT PROGRAM SUPERVISOR

Introduction

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GRADE

STD0018\r\n

LOCATION OF POSITION

Department of Juvenile Services\r\n431 Eastern Blvd, Suite 100\r\nBaltimore, Maryland 21221\r\n\r\n\r\n

Main Purpose of Job

The Case Management Program Supervisor (CMPS) oversees the daily operations of the THIRIVE Academy for the Department of Juvenile Services (DJS). The CMPS ensures the appropriate programming for youth assigned for supervision/collaboration with a Credible Messenger Organization (CMO) for intensive gun violence reduction services under the Youth Engagement and Safety Services (YESS) operation. This position is responsible for giving directions, coaching and consultation to the Case Management Specialist Supervisors (CMSS) and Case Management Specialists (CMS). The CMPS also supports quality assurance, CMO compliance, and staff performance, while addressing operational challenges. Acting as a liaison between the Deputy Director and the CMSS, the CMPS fosters communication and maintains program integrity by ensuring the youth are engaged with community based programming that promotes youth development and public safety. The CMPS testifies in court concerning DJS policies, the availability and appropriateness of resources, and offers solutions to daily operational matters.\r\n

POSITION DUTIES

\r\nKey\r\nResponsibilities may include, but are not limited to:\r\n�\r\n\r\n\r\n Collaboration and\r\n Coordination: Works in collaboration with the\r\n CMO to determine the treatment and rehabilitative needs of youth under\r\n supervision and coordinates the delivery of services in order to promote the\r\n development of those competencies necessary for youth to successfully achieve\r\n their life plan goals. Ensure Treatment Service Plans are align with the Life\r\n Plan so that the CMO are responsive to youth’s needs with Specific learning and\r\n behavioral objectives�\r\n Communication and\r\n Reporting: Maintains weekly communication\r\n between CMSS, CMS, and Life Coaches and oversee compliance with THRIVE contact\r\n expectations and established emergency-support protocols as well as track participant\r\n enrollment, engagement, service referrals, and progress toward goals.�\r\n Stakeholder\r\n Relationships and Community Outreach:\r\n Manage and oversee stakeholder relationships and community outreach in\r\n collaboration with the Director of Court Services and Regional Director.\r\n Establish effective, collaborative working relationships across the agency, and\r\n with court stakeholders, service agencies, and the community at large to\r\n support implementation of the THRIVE Academy.�\r\n Staff Supervision\r\n and Operational Leadership:\r\n Provide supervisory oversight and make recommendations regarding staff\r\n recruitment, selection, performance evaluations, disciplinary actions, and\r\n separations. Participate in the training of new staff, ensure staff maintain\r\n required certification with the Maryland Police Correctional Training\r\n Commission (MPCTC), and provide training and refreshers to staff, court\r\n stakeholders, and other partners on topics relevant to the THRIVE Academy.�\r\n Statewide Support\r\n and Data Management: Support other\r\n regions through supervisory oversight, task overflow, thought collaboration,\r\n and generalized needs as directed. Ensure records are maintained and tracked\r\n for data collection for the Statewide Region so information is accurate,\r\n timely, and useful.� �\r\n\r\n\r\n\r\n\r\nThis position may be eligible to work a hybrid telework schedule.\r\n\r\n\r\n\r\n\r\n

MINIMUM QUALIFICATIONS

Education:�� A Bachelor’s degree from an accredited college or university.\r\nExperience: Four years of experience providing case management services to emotionally or socially maladjusted, delinquent, victimized, or exceptional juveniles in a community or residential setting. \r\nNotes:\r\n1. Candidates may substitute possession of an Associate of Arts degree in the social or behavioral sciences or criminal justice from an accredited college or university and two years of experience providing direct services to children in a community or residential setting for the required education. \r\n2. Candidates may substitute possession of a Master’s degree in the social or behavioral sciences or criminal justice from an accredited college or university for one year of the required experience.\r\n3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Social Services classifications or Social Services specialty codes in the Social Science, Psychology and Welfare field of work on a year-for-year basis for the required experience and education.\r\n

DESIRED OR PREFERRED QUALIFICATIONS

\r\n\r\n\r\n Experience working in or with\r\n the juvenile justice system, juvenile courts, court services, or other youth\r\n legal systems\r\n Experience\r\n supervising professional or paraprofessional staff, including assigning work,\r\n evaluating performance, providing guidance, and addressing performance or\r\n personnel matters\r\n Experience\r\n coordinating services, resources, and case-related activities for\r\n court-involved youth across multiple programs, agencies, or service providers,\r\n including identifying and addressing barriers to case progression or community\r\n reintegration\r\n Experience\r\n interpreting, explaining, and applying laws, rules, regulations, policies, and\r\n procedures, and establishing and maintaining effective working relationships\r\n with courts, government agencies, service providers, community organizations,\r\n youth, families, and other stakeholders\r\n\r\n\r\n\r\n

LIMITATIONS ON SELECTION

THIS RECRUITMENT IS LIMITED TO CURRENT DJS EMPLOYEES ONLY\r\n

LICENSES, REGISTRATIONS AND CERTIFICATIONS

1.�Candidates appointed to positions in this classification are required to become fully certified by the Maryland Correctional Training Commission within 90 days of appointment and maintain certification while employed.\r\n2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland. \r\n

SPECIAL REQUIREMENTS

1. In accordance with the Correctional Services Article, Section 8-209�of the�Annotated Code of Maryland,�the Maryland Correctional Training Commission shall establish the minimum qualifications for probationary or permanent appointment of a Department of Juvenile Services employee in a mandated position. These requirements are listed in detail in the Code of Maryland Regulations 12.10.01.04, general regulations of the Maryland Correctional Training Commission, and include: \r\n����U.S. Citizenship or Resident Alien status\r\n����Must be at least 21 years of age\r\n����A thorough background check, including fingerprinting and drug testing \r\n����An oral interview, and\r\n����Physical and psychological examinations. \r\n2. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs. \r\n

SELECTION PROCESS

Please make sure that you provide\r\nsufficient information on your completed application to show that you meet the\r\nqualifications for this recruitment. All information concerning your\r\nqualifications must be submitted by the closing date. We will not consider\r\ninformation submitted after this date. Candidates will remain on the certified\r\neligible list for one (1) year. The resulting certified eligible list from this\r\nrecruitment may be used to fill similar positions of the same classification in\r\nthis or other State agencies.\r\n

EXAMINATION PROCESS

The assessment\r\nwill involve a rating of your application based on your education, training,\r\nand/or experience as it relates to the position's requirements. Therefore,\r\nit is essential that you provide complete and accurate information on your\r\napplication. Incomplete applications will not be accepted.\r\nPlease report all relevant experience and education. For education obtained\r\noutside the U.S., you will be required to provide proof of equivalent American\r\neducation, as determined by a Foreign Credential Evaluation Service, at the\r\ntime of hire.\r\n�\r\nPlease complete the supplemental\r\nquestionnaire, if applicable. They will be used when rating applications.\r\nPlease note that your answers on the supplemental questionnaire must correspond\r\nto the information provided on your completed application to receive credit.\r\nMissing or incomplete supplemental questionnaires may impact the overall rating\r\nof your completed application.\r\n�\r\nIf you are a Veteran applying for\r\nthis position, please submit your DD 214 Long Form with your completed\r\napplication to receive proper credit.\r\n

BENEFITS

STATE OF MARYLAND BENEFITS\r\n

FURTHER INSTRUCTIONS

The online\r\napplication process is STRONGLY recommended. However, if you are unable\r\nto apply online, you may submit a completed paper application and supplemental\r\nquestionnaire responses via email or fax to the addresses provided below. If\r\nusing fax or regular mail, ensure each page includes your First and Last Name,\r\nthe Recruitment Number (located at the top of the posting), and the last four\r\ndigits of your SS#. Paper application materials must be received by 5:00 PM on the closing date for the\r\nrecruitment. Applications received after this time, or those with incorrect\r\nforms, will not be accepted. Postmarks will not be considered.\r\n�\r\nMaryland Department of Juvenile\r\nServices\r\nOHR-Recruitment & Examination\r\nUnit\r\n217 E. Redwood Street\r\nBaltimore, MD 21202\r\nAttn: Recruitment# 26-002594-0002\r\nFax number 410-333-4188\r\nTTY Users: call via Maryland\r\nRelay\r\n�\r\nIf you are having difficulty with\r\nyour user account or have general questions about the online application\r\nsystem, please contact the Maryland Department of Budget and Management,\r\nRecruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.\r\n�\r\nShould additional information\r\nregarding this recruitment be required, please contact the Maryland Department\r\nof Juvenile Services, Recruitment and Examination Unit at djs.careers@maryland.gov. Include\r\nthe Recruitment Title/Number that is located at the top of the bulletin.\r\n�\r\nAs an equal-opportunity\r\nemployer, Maryland is committed to recruiting, retaining, and promoting\r\nemployees who are reflective of the State’s diversity.\r\n�\r\nDJS values the experience\r\ngained by Veterans while serving our country. Veterans are welcome to apply for\r\nall current recruitments.\r\n�\r\nBilingual applicants and people\r\nwith disabilities are welcome to apply for all recruitments.\r\n�\r\nCandidates with lived\r\nexperience relating to the criminal/juvenile legal system are encouraged to\r\napply.\r\n�\r\nWe welcome experienced\r\nprofessionals transitioning from federal service to explore rewarding career\r\nopportunities.\r\n