Director, Program Manager

United StatesRemoteFull-timeexecutive

OperationsProject Manager

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Quick Summary

Key Responsibilities

Provide leadership and strategic vision across a portfolio of programs, motivating teams to achieve program goals and broader organizational objectives. Foster a culture of servant leadership,

Requirements Summary

Bachelor's degree or equivalent professional experience. At least 10 years of relevant professiona

Technical Tools

OperationsProject Manager

The Director, Program Manager will provide strategic leadership across a portfolio of technology programs, driving organizational performance, customer satisfaction, and sustainable growth. You will oversee and mentor a group of Program Managers while ensuring alignment between program objectives and broader business priorities. Working closely with customers and technical teams, you will identify opportunities, shape solutions, and strengthen long-term partnerships. You will also guide strategic and tactical planning, improve program management practices, and foster a culture of collaboration and servant leadership. The role combines executive-level oversight with active customer engagement and business development responsibilities. You will join a technically driven environment focused on delivering secure, reliable communication solutions while supporting continuous innovation and professional development.

In this leadership role, you will guide a portfolio of programs, develop strong customer relationships, and empower teams to achieve operational and strategic objectives. Your responsibilities will include:

Provide leadership and strategic vision across a portfolio of programs, motivating teams to achieve program goals and broader organizational objectives.
Foster a culture of servant leadership, collaboration, accountability, and continuous improvement.
Lead, mentor, and develop Program Managers, strengthening leadership capabilities and supporting talent management across the group.
Engage regularly with customer stakeholders to understand their priorities, maintain strong relationships, and ensure high levels of customer satisfaction.
Participate in program reviews, evaluate performance, identify areas for improvement, and mature program management processes when necessary.
Lead tactical and strategic planning activities to support program execution, portfolio performance, and organizational growth.
Maintain consistent communication with key customers and internal stakeholders, ensuring transparency and alignment.
Identify and pursue new business development opportunities, including capabilities briefings, contract growth, and program expansion.
Work with customers to identify capability gaps, understand requirements, and collaborate with technical teams to develop appropriate solutions.
Encourage innovation and proactively identify opportunities to improve services, capabilities, and customer outcomes.

Requirements

~1 min read

The ideal candidate brings extensive program management experience, strong leadership capabilities, and a customer-focused approach to strategic growth. Required qualifications include:

Bachelor's degree or equivalent professional experience.
At least 10 years of relevant professional experience, including a minimum of 10 years in traditional program management.
Demonstrated experience leading and mentoring multiple Program Managers.
Proven ability to establish and communicate a strategic vision while driving meaningful organizational change and growth.
Strong experience in customer-facing roles, gathering requirements, and collaborating with technical teams to develop solutions.
A track record of building strong customer relationships and maintaining high levels of customer satisfaction.
Demonstrated ability to build, engage, and empower leadership teams and established workforces, including talent development and management.
Excellent communication and interpersonal skills, with the ability to foster collaboration, transparency, and open communication.
An entrepreneurial mindset, with the ability to identify customer capability gaps and turn them into innovative opportunities.
Strong strategic planning, problem-solving, and organizational skills.