Customs Operations Senior Specialist

As a Customs Operations Specialist, you will manage import customs operations for goods entering the United States by establishing procedures for collecting and validating documentation, reviewing trade compliance requirements, coordinating with customs brokers, and supporting customs entry and cargo release activities. The role involves working with products subject to Section 232 regulations, verifying shipping documentation and HS/HTS classifications, preparing customs instructions within SAP GTS, supporting customs entry audits and corrections, monitoring customs performance through reporting, and addressing customs-related delays or issues that impact on-time delivery and costs. Your work helps maintain compliant import processes, supports supply chain continuity, and contributes to reliable movement of goods through effective customs management and process improvement.

• Lead customs operations for inbound shipments into the United States, including document collection and validation.
• Review import documentation for compliance with customs laws, regulations, and Section 232 requirements.
• Coordinate with customs brokers to prepare customs entries and facilitate cargo release.
• Verify shipping documentation, including HS/HTS classifications and required trade compliance information.
• Prepare and submit customs instructions in SAP GTS according to internal requirements.
• Support customs entry audits and manage follow-up actions and correction requests with customs brokers.
• Prepare customs operations reports and KPI metrics to monitor performance and identify savings opportunities.
• Investigate customs-related delays and implement improvements to reduce delivery impacts and additional storage costs.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Advanced knowledge of customs laws and regulations, including HS codes, Incoterms, customs procedures, free trade agreements, Section 232 regulations, and customs broker coordination.
• 5+ years of experience managing international inbound customs operations and customs broker relationships.
• Experience reviewing import documentation, customs entries, and trade compliance requirements.
• Experience preparing customs instructions and working within customs operational processes.
• Experience using SAP S/4HANA, including GTS and TM modules.
• CCS (Certified Customs Specialist) or equivalent certification preferred.

You will gain exposure to global customs operations while collaborating with cross-functional teams and building knowledge across international trade processes.

• Work on innovative energy technologies that support power infrastructure and related operations.
• Collaborate with experienced professionals across customs, trade compliance, logistics, and supply chain functions.
• Access learning and development opportunities to support ongoing professional growth.
• Receive health and retirement benefits offered through company programs.
• Benefit from paid leave and workplace flexibility in accordance with company policies.

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.