Forward Deployed Product Engineer (Client Facing)

This is a hands-on engineering role at the intersection of software development, healthcare technology, and customer collaboration. You will work directly with health plan and payer technical teams to integrate a healthcare platform into their existing systems and workflows. From discovery and prototyping to implementation and launch, you’ll help turn complex technical requirements into practical, scalable solutions. The role combines software engineering expertise with technical consulting, requiring you to understand customer environments and guide integration decisions. You’ll collaborate closely with Sales, Product, Engineering, and Implementation teams while helping shape the platform through real-world feedback. This remote-first opportunity offers meaningful ownership and the chance to improve healthcare access and outcomes through technology.

• Professional experience: At least five years of experience in software engineering, integration engineering, solutions architecture, or forward deployed engineering roles.

• Programming skills: Strong coding abilities in Python and SQL, along with experience in at least one additional programming language.

• API and data integration expertise: Hands-on experience building and consuming REST APIs and working with JSON, flat files, and batch data exchange.

• Cloud experience: Experience working in a major cloud environment such as AWS, Azure, or Google Cloud Platform (GCP).

• Customer-facing technical skills: Comfortable working directly with customer engineers and explaining technical concepts and tradeoffs to nontechnical stakeholders.

• Problem ownership: Demonstrated ability to take ownership of technical challenges and deliver solutions independently in ambiguous, fast-moving environments.

• Healthcare data experience: Strongly preferred experience with healthcare interoperability and data standards, including HL7, FHIR, X12 EDI files such as 834 eligibility and 837 claims, or payer and provider systems.

• Healthcare privacy and security: Working knowledge of HIPAA requirements and secure handling of protected health information (PHI).

• Communication and collaboration: Ability to work effectively across Sales, Product, Engineering, Implementation, and external partner teams.

• Travel availability: Willingness to travel to partner sites as needed, approximately 15–20%.