Banquet Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

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  The Banquet Manager oversees all facets of Banquets and coordinating event spaces.

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  Coordinates the set-up and service of all functions in the resort. 

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  Coordinates, coaches, provide recognition, disciplines, and supervises the Banquet staff. 

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  Promote good public relations, promote and upsell to guests, customizing where necessary to meet and exceed guests’ needs.

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  Handle complaints, concerns or special requests for employees, guests, clients, and group contacts. 

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   Regularly meets with culinary and dining room staff to share information and plan special events.  

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  Estimates food and beverage needs, including meats, poultry, fish and seafood, supplies, beverages and equipment.Receives and checks orders to ensure they adhere to specifications. 

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  Attends weekly operational meetings and communicates messages to create alignment with hotel strategic plan 

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  Ensure our guests receive the highest level of food quality and service, while maintaining Four Seasons service standards.

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  Manage labor cost and operating expenses

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  Assists in other areas of Food & Beverage Division when needed.

• Exceptional knowledge of food & beverage, and creative flair. 

• Knowledge of guest service, banquets/catering.

• Excellent leadership skills and strong interpersonal skills. 

• Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This will include early mornings, evenings, weekends and holidays. 

• Some travel may be required.

• Two to three years previous employment in a related position. A college degree is preferred.  

• Successful candidate must possess legal work authorization in the United States