Director of Food & Beverage

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Director of Food & Beverage is a key member of a diverse and dynamic leadership team dedicated to delivering exceptional, award-winning experiences for our guests. This role provides strategic leadership and oversight for all Food & Beverage operations, including restaurant, bar, and culinary teams, ensuring the highest standards of service, quality, and guest satisfaction. With a strong focus on Elite and High Return Guests, the Director will drive innovative dining experiences, cultivate a culture of excellence, and elevate the overall Food & Beverage journey across the resort.

Strategic Leadership & Business Performance

• Provide overall leadership for all Food & Beverage operations, including restaurants, bars, culinary, events, in-room dining, and pool & beach services.
• Develop and execute the division's strategic direction, ensuring alignment with resort goals, brand standards, and long-term growth objectives.
• Drive financial performance through effective budgeting, labor management, purchasing strategies, inventory controls, and revenue optimization initiatives.
• Identify and implement innovative revenue-generating opportunities while maintaining exceptional guest and employee experiences.
• Lead capital planning and investment projects that enhance operational efficiency, product quality, and guest satisfaction.

• College degree preferably specializing in hotel/restaurant management or business administration 

• Solid experience in a diversity of F&B leadership positions. 
• Solid experience as a Senior Department Head and Division Head in a Luxury Hotel or Resort 
• Strong background in F&B Management. 

• Ability to speak, read, and write fluently in both English and Spanish.
• Strong computer proficiency, including advanced knowledge of Microsoft Office applications and hotel operating systems.
• Experience with hospitality and business systems such as BirchStreet, Workday, and Focus is highly desirable.
• Comprehensive understanding of luxury hotel quality standards, Forbes service standards, and guest experience expectations.
• Strong financial acumen with demonstrated experience in cost analysis, budgeting, forecasting, and expense management.
• Highest level of integrity, professionalism, and transparency in all business practices.
• Exceptional interpersonal, communication, and relationship-building skills, with the ability to collaborate effectively across departments.
• Strong problem-solving, decision-making, and conflict-resolution capabilities.
• Ability to work in a safe, organized, and efficient manner while maintaining attention to detail.
• Passion for delivering exceptional guest experiences, with advanced guest relations and service recovery skills.
• Proven leadership experience in multicultural and diverse work environments.
• Ability to inspire, develop, and mentor high-performing teams while fostering a culture of excellence and accountability.
• Resort experience, preferably within luxury or remote destination properties, is highly desirable.
• Strong operational mindset with the ability to balance guest satisfaction, team engagement, and financial performance.

• Be part of a cohesive team with a singular focus on creating memorable experiences for our guests and employees. 
• Have the ability to demonstrate your unique personality and service style while fulfilling the brand standards of the Four Seasons. 
• Career growth opportunities worldwide at other Four Seasons hotels & resorts. 
• Be presented with a competitive pay scheme along with attractive Incentive Plans. 
• Earn complimentary rooms nights based on your service period with the Four Seasons. 
• Be provided with meals in Employee Restaurant & Outlets as per the dining policy. 
• Have the opportunity of staying fit by using our Guest Gym & outdoor sports facilities. 

• Hotel Site: www.fourseasons.com/loscabos 
• Instagram: #fsloscabos 

Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. For nearly 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping. Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s "100 Best Companies to Work For" EVERY YEAR since 1998 and named "Great Place to Work Legend", an honor currently held by only 12 companies in the world. 

Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. 

 At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free! 

Learn more by visiting us at: 

• Company Site:       www.fourseasons.com    
• Our Careers:           jobs.fourseasons.com       
• LinkedIn:                 https://www.linkedin.com/company/four-seasons-hotels-and-resorts  
• Facebook:               https://www.facebook.com/FourSeasonsJobs  
• Twitter:                    https://twitter.com/FourSeasonsJobs