Senior Executive_Unified Communications DevOps Engineer

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking a Unified Communications DevOps Engineer based in Pune to develop scalable automation, monitoring and analytics solutions that improve operational efficiency, service quality and network reliability. You will work within the Unified Communications operations environment, collaborating with network subject-matter experts to identify opportunities for automation, enhanced observability and improved monitoring. The role combines DevOps, data analytics, Grafana, Prometheus, Kibana/ELK, microservices, APIs, Kubernetes, cloud technologies and Python scripting, with delivery through Agile and CI/CD practices. This role is particularly suited to candidates with hands-on scripting and automation experience who want to apply software engineering and DevOps principles within a telecoms and network operations environment. ## What you’ll do * Design, develop, test and maintain scalable automation and monitoring solutions for Unified Communications and network operations. * Build automation and observability frameworks using data analytics, Grafana, Prometheus, Kibana/ELK, microservices, APIs, GitHub and scripting technologies. * Configure and customise services such as Grafana, Prometheus, ELK and Jaeger to enable enhanced metrics, analytics, alerting, logging and distributed tracing. * Collaborate with network specialists to identify opportunities for operational automation, monitoring enhancements and service optimisation, including the use of UiPath RPA, Python or PHP scripting where appropriate. * Apply Continuous Integration and Continuous Deployment (CI/CD) principles and Agile delivery practices throughout solution development. * Support the development, assessment and optimisation of network systems, services and operational tooling. * Troubleshoot infrastructure issues affecting server capacity, service availability and monitoring platforms. * Diagnose and resolve monitoring-tool and data-related issues, providing technical recommendations during incident troubleshooting. * Plan work against agreed delivery expectations, communicate progress clearly and highlight risks to delivery or quality at an early stage. * Create and maintain clear technical and project documentation. ## Who you are * You have 1–3 years of experience in scripting, automation, monitoring, data analytics or related DevOps activities. * You have hands-on knowledge across relevant technologies such as Grafana, Prometheus, Kibana, ELK, microservices, AWS, Google Cloud, Kubernetes, Linux, Python and JSON. Strong capability across at least three relevant areas is desirable. * You understand CI/CD concepts, Agile delivery methods and software testing principles, including unit, integration, black-box and performance testing. * You are comfortable working with GitHub and associated operational or development tools; exposure to tools such as PuTTY and UiPath is beneficial. * You can apply object-oriented programming principles and have the ability to design and develop maintainable solutions. * An understanding of networking and databases is desirable. * You communicate effectively in written and spoken English and can collaborate with technical and operational teams. * You are comfortable continually developing your knowledge as collaboration technologies, cloud platforms and DevOps practices evolve. * You hold a B.Tech or MCA qualification. * You are comfortable working in an operational environment that may require shifts, night-time, weekend or overtime support. ## Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What's in it for you * Opportunity to develop automation and observability solutions that directly contribute to the efficiency and reliability of Unified Communications and network operations. * Hands-on exposure to modern DevOps, cloud, containerisation, monitoring, data analytics and automation technologies. * Collaboration with network specialists and technical teams while solving operational challenges in a large-scale telecoms environment. * Opportunity to contribute to automation initiatives from identifying the requirement through development, testing, deployment, troubleshooting and optimisation. * Continued technical development through evolving collaboration technologies and operational tooling. ## What skills you will learn The role provides scope to deepen practical skills in: * DevOps and CI/CD practices in a network operations environment. * Observability and monitoring using Grafana, Prometheus, Kibana, ELK and Jaeger. * Cloud and container technologies, including AWS, Google Cloud and Kubernetes. * Automation and scripting using Python, PHP, JSON and UiPath RPA. * Microservices and API-based integration for operational automation. * Data analytics, alerting, logging and distributed tracing. * Troubleshooting and optimisation of network operations tooling and supporting infrastructure. * Agile delivery and collaboration with network engineering specialists. ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA ## Follow us on social media LinkedIn: https://www.linkedin.com/company/vois/ Facebook: https://www.facebook.com/voisglobal Instagram: https://www.instagram.com/voisglobal/ You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2