Contract Support Coordinator and Order Management

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.

Ready to Power a Smarter World with us?

• →Review and validate contractual documents, purchase orders, and new account information ; ensure accurate updates to system records.
• →Maintain comprehensive and organized documentation related to contracts and account setups, including tracking contract statuses and new account setup and maintenance.
• →Collect the required data and prepare relevant documentation to support contract and account processes.
• →Upload contract documents into internal systems; manage file organization and maintain up-to-date records.
• →Support the onboarding processes for new accounts, ensuring seamless transitions.
• →Complete required forms and documentation for account creation, updates, or modifications.
• →Keep stakeholders informed of progress related to account setups and contractual payment milestones.
• →Generate and deliver regular status reports and updates for leadership regarding contract and account setup activities.
• →Other duties as assigned

• Bachelor’s degree in Finance, Engineering, Law, Business, Contract Management, or a related field; OR equivalent experience
• At least 5 years of experience working with SAP and Salesforce
• At least 7 years working in customer service, sales, or account management related fields.

• Strong organizational and time management skills: To manage multiple accounts and ensure deadlines are met.

• Excellent communication skills: Both written and verbal, to effectively communicate with clients and internal teams.
• Customer service skills: To address questions and concerns and ensure satisfaction.
• Attention to detail: To ensure all necessary paperwork and processes are completed accurately.
• Ability to work in a team environment: To collaborate effectively with other departments and teams.
• Must demonstrate critical thinking and analytical skills.
• Proficiency in MS office and strong computer skills

• Competitive Benefits: Health, Dental, Vision, 401k and many more
• We offer product loan (for up to 4 days) and discount programs 
• Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators 
• Make a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time. 
• We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days. 
• We’re an inclusive company that celebrates differences and keeps equity and respect at the forefront.

#LI-KA1

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”