Bally's

The Role: Players Club Shift Manager is to maintain and oversee all aspects of the Players Club department including but not limited to- Players Club; Promotions; Direct Mail; Bus Tours and Events/Box Office Responsibilities: Hiring, training, and developing staff of Players Club reps, Supervisors a

ESSENTIAL FUNCTIONS: Ensure consistent high-quality service to all our team members and guests. Maintain guest service standards and ensure team members perform those standards to achieve a favorable gaming experience for guests. Maintain a pleasant, friendly, and welcoming attitude toward all exter

The Role: This position is responsible for checking in and out guests, delivering messages, handling complaints, disseminating information, making reservations and answering/routing calls as needed. The Agent is often the first encounter a guest has with the hotel staff and is thus very influential

Job Purpose: Cleans, re-stocks, and maintains hotel guestrooms and suites ensuring guest comfort, safety and satisfaction. Qualifications: High school diploma or GED. High energy level. Good judgment and common sense. Ability to work a flexible schedule. License Requirements: Must secure appropriate

Responsibilities: Professional presentation and control of the studio casino games at the table, as well as on our systems, at all times. Offering a pleasant gaming experience with professional and proper interaction with customers through the live chat system. Providing high standards of profession

Responsibilities: Professional presentation and control of the studio casino games at the table, as well as on our systems, at all times. Offering a pleasant gaming experience with professional and proper interaction with customers through the live chat system. Providing high standards of profession

Responsibilities: First responders to matters of incident to include accidents, emergencies, medical aids and request for assistance from other departments. Guard and escort monies to specific locations throughout the facility and safe guard the nightly drop of monies and tickets from the VLT machin

Responsibilities: Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations Oversee the phy

Responsibilities: Prepares slot payoff requests and tax forms for jackpots, obtaining verification and payment as appropriate, in a manner consistent with MGC regulations, internal controls and slot department operating procedures. Troubleshoots and repairs minor problems at the machine. Documents t

The Role: Oversee the table games dealers in the pit area. Assists in planning, organizing, and overseeing all functions required to ensure table games operations are executed in a cost effective and profitable manner. Compensation $21.00 hourly Please note this job description is not designed to co

Responsibilities: Deal the game and monitor the monies of the table at all times. Maintain game protection procedures over casino gaming cheques, playing cards, and equipment at all times. Use all table game equipment correctly. Monitor guest play for cheating scams and suspicious variations in play

ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for verifying accuracy and correctness of figures, calculations and postings of all recorded transactions against original documents. Receives any Casino-related Transaction Reports with associated supporting documents for Title 31 Auditor. Reconcile

Responsibilities: Completes Security daily log in accordance with company policies and procedures. Mediates and resolves questionable incidents involving customers and/or employees. Monitors traffic flow and guest parking to ensure that all vehicles are parked correctly and legally; keeps unauthoriz

Responsibilities: Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations Respond to guest and member inquiries related to services, features, attractions, promotions, and other special events offered by the Comp

Responsibilities: Observes slot players within assigned area and offers assistance, instruction and advice on the various types of machines in that area. Must be knowledgeable of the diverse types of slot machines and must be able to correct simple machine problems. Control and safety of issued equi

Responsibilities: When functioning as a supervisor, develops and maintains a rapport with slot players and handles escalated customer concerns. Observes, supervises, and countersigns hand-paid jackpots when required. Access NJ Family Services Taxpayer data base to scan for any delinquent JP winners.

Responsibilities: Monitor the operation of all beverage outlets to ensure compliance with company standards, policies and procedures, and all federal, state, and local liquor, health and safety regulations. Monitor and review the administrative duties performed by beverage managers and supervisors f

Responsibilities: Acts as direct liaison between Surveillance Room activities and Surveillance leaders and assumes responsibility for the efficient operation of the Surveillance department. Establishes operational procedures for the Surveillance department to ensure that all Casino Internal Controls

Responsibilities: First responders to matters of incident to include accidents, emergencies, medical aids and request for assistance from other departments. Guard and escort monies to specific locations throughout the facility and safe guard the nightly drop of monies and tickets from the VLT machin

Responsibilities: Strategically posted at the facility’s three entrances 24 hours a day. To observe guests entering and departing the property. Check identification of individuals entering Twin River in compliance with Rhode Island state law. Staff the Security Dispatch Center 24 hours a day. Office