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Who We Are Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their custo

Inbound Lead Development Representative-Québecois Who We Are Harte Hanks (NASDAQ: HHS) is a Business Experience Orchestrator (BXO) — a strategic partner that integrates strategy, data, technology, people, and operations to drive revenue, retention, and operational efficiency. We operate across six c

Semiconductor Support Technician Who We Are Harte Hanks is (NASDAQ: HHS) Business Experience Orchestrator (BXO) — a strategic partner that integrates strategy, data, technology, people, and operations to drive revenue, retention, and operational efficiency. We operate across six core capabilities: d

About the Role We are looking for a highly organised and proactive Product Manager to coordinate products from customer order through to timely delivery. The role will focus on project coordination, follow-up and communication between retail customers, suppliers, logistics partners and internal team

Position Summary: The Language Coach will be a resource assigned to assist and support the Training Team in various initiatives specific to Communication Skills improvement. This resource will be tasked to assess calls, identify language gaps and develop coaching pathways for agents who have valid a

Overview of Job Responsibilities The Customer Care Manager will lead a team of Call Center Supervisors by providing them with direction, support, and career development. Demonstrate innovation by enhancing or creating processes that will improve customer satisfaction, increase productivity, and impr

Overview of Job Responsibilities QA analysts work to determine the root cause of defects to prevent recurrence of the issues and quality problems. The quality assurance analyst uses data collected from monitoring and testing procedures to determine the cause of quality issues. Monitors agent transac

We are seeking a dynamic and experienced Team Leader to manage and mentor our growing APAC Business Development Representative (BDR) team for the Japanese market. This role is pivotal in driving multichannel pipeline lead generation in the high-tech industry and optimizing prospecting strategies acr

Who We Are Harte Hanks is (NASDAQ: HHS) Business Experience Orchestrator (BXO) — a strategic partner that integrates strategy, data, technology, people, and operations to drive revenue, retention, and operational efficiency. We operate across six core capabilities: data, marketing, sales, customer c

Position Summary: Continuously monitors Real Time Adherence (RTA) to identify queues, maintain service levels and Average Speed Answer (ASA), identify unproductive associates, and manage areas with usual calling patterns Essential Functions & Responsibilities: Regulates real-time call volume in a mu

Who We Are Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics, and actionable insights combined with seamless program execution to better understand, attract, and engage their cust

Who We Are Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics, and actionable insights combined with seamless program execution to better understand, attract, and engage their cust

Senior Client Success & Program Lead Who We Are Harte Hanks (NASDAQ: HHS) is a Business Experience Orchestrator (BXO) — a strategic partner that integrates strategy, data, technology, people, and operations to drive revenue, retention, and operational efficiency. We operate across six core capabilit

Who We Are Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their custo

The Tableau Specialist is responsible for the design, development, and maintenance of interactive dashboards and analytical reporting solutions using Tableau and related business intelligence technologies. This role partners with BI team members and business stakeholders to translate requirements in

Who We Are Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their custo