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Position Summary We are looking for a detail-oriented, technically skilled, and customer-obsessed Technical Escalations Specialist to bridge the gap between Customer Support, Product, and Engineering. In this role, you will act as the primary gatekeeper and advocate for customer-reported issues. You

Position Summary: We are looking for a bilingual Member Experience Specialist to join our team of 150+ purpose-driven professionals. Reporting to the Member Experience Support Manager, you will support prospective and current members using our CARE philosophy (Connected, Attentive, Responsible, and

Position Overview The Workforce Specialist plays a pivotal role in optimizing operational efficiency, maintaining workforce data integrity, and ensuring payroll compliance across the organization. Serving as the central point of contact for employee lifecycle management, schedule optimization, and t

La Supervisora de Aseo y Servicios es responsable de liderar, planificar y supervisar las operaciones de limpieza, mantenimiento de espacios, servicios de cocina y atención a visitantes en la sede de Hire Horatio Honduras. Este rol combina la gestión y supervisión directa del personal de aseo con fu

Position Summary:Horatio is a global BPO operating across the US, Dominican Republic, Honduras, and Colombia, partnering with high-growth and venture-backed startups. In this role, you will work directly alongside company founders and executive leadership to solve complex, cross-functional operation

Position Overview: Horatio is looking for a driven, resourceful, and strategic Business Development Representative (BDR) with a strong hunter mentality to help grow our outbound sales pipeline. Reporting directly to the Senior Business Development Manager, you’ll play a key role in building our outb

Objetivo del Puesto: El Auditor Interno Financiero, es responsable de liderar la auditoría de los estados financieros, garantizando el cumplimiento de las NIIF para Pymes, exigencias de la DGII y otras normativas vigentes. Además de evaluar el control interno, mitigar riesgos contables y emitir info

Position Overview: Horatio is looking for a driven, resourceful, and strategic Business Development Representative (BDR) with a strong hunter mentality to help grow our outbound sales pipeline. Reporting directly to the Senior Business Development Manager, you’ll play a key role in building our outb

As a People Experience and Culture Specialist, you will be responsible for creating a positive experience for all our employees by supporting our initiatives, activities, and events. As a member of the PEC team, you are expected to reflect and uphold Horatio’s culture of integrity, respect, and harm

Position Summary We are looking for Patient Advocates to join our team in Santo Domingo. Candidates should have experience in healthcare operations and be able to support patients and providers within a medical record workflow environment. Success requires knowledge of healthcare workflows, written

Position Overview: Horatio is looking for a driven, resourceful, and strategic Business Development Representative (BDR) with a strong hunter mentality to help grow our outbound sales pipeline. Reporting directly to the Senior Business Development Manager, you’ll play a key role in building our outb

Position Summary: At Horatio, we are looking for a Labor Relations Specialist to provide direct service to Horatio's administrative departments while also contributing to the development and maintenance of comprehensive Human Resources policies and strategies. Responsibilities: Review, track, and do

As a Recruiting Specialist, you will be a highly motivated individual who is responsible for supporting the recruitment efforts focused on the day-to-day and strategic goals of the Company. This position executes responsibilities in the following areas: recruitment and sourcing, resume review/phone

Position Summary: The Human Resource Lead will run the daily functions of the Human Resource (HR) department administering pay, benefits, and leave, and enforcing company policies and practices. Responsibilities: Review, track, and document compliance with mandatory and non-mandatory training, conti

Position Summary: We are looking for an Automotive Tech Support (SDQ) who is passionate about European cars and loves solving technical challenges. In this role, you'll be more than just support—you'll be a trusted advisor, helping enthusiasts and professionals navigate their automotive needs with c

Position Summary We are looking for a Recruiting Specialist to join our team. In this role, you will be a highly motivated individual responsible for supporting our recruitment efforts, aligning with both our day-to-day and strategic goals. Your responsibilities will include recruitment and sourcing

Position Summary: We are looking for an Automotive Tech Support who is passionate about European cars and loves solving technical challenges. In this role, you'll be more than just support—you'll be a trusted advisor, helping enthusiasts and professionals navigate their automotive needs with confide

Position Summary: Horatio is seeking an experienced Dispute Analyst to join our team. The Dispute Analyst will investigate and resolve customer disputes related to payment card transactions, primarily focusing on those processed through the Visa platform. The ideal candidate has a strong understandi

Position Summary: We are seeking an experienced Operations Manager to lead a customer support operation within a BPO environment. This role is responsible for driving performance against KPIs, ensuring service excellence, and leading a team of 4–5 Supervisors overseeing technical support associates.

Position SummaryAs a Customer Success Manager at Horatio, you are the dedicated partner for our small to mid-sized clients, helping them realize value quickly and maintain it consistently. You’ll support client onboarding, retention, and satisfaction through proactive communication, strategic insigh