Dir Sales

Powering the world’s payments ecosystem

ACI powers the payments ecosystem – globally, and you power ACI.  You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success.  ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a Dir Sales in Dubai (UAE) / Bahrain / Saudi Arabia, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!

This purpose of this Dir Sales is:

Accountable for sales management related to the marketing of organization's products or services in Middle East region to existing and prospective customers. Leading a team of sales representatives. In addition to sales, responsible for fostering customer satisfaction and improving employee engagement. Accountable for leading teams to follow ACI best practices, account/territory planning and accurate forecasting. Participates in strategic and tactical planning at a regional level. Broad responsibility and significant operational latitude.

A typical day at ACI for a Dir Sales is:

• Motivates, measures performance, monitors activities and the like for assigned sales employees, 

• ensuring they have all tools necessary to successfully sell products and services. 

• Provides training and expertise to the sales organization to develop the pipeline and close new business.  

• Builds, leads and develops an engaged and high performing team by ensuring the needed performance management, training and development opportunities are implemented.  

• Drives and executes against initiatives and strategies to deliver or exceed achievement of key team objectives such as sales, revenue, expense, and margin.   

• Takes a leadership role and coaches team to develop and maintain C-Level and Executive relationships with current and prospective clients.

• Manages margin/profitability targets and ensures that sales forecasts are consistent with the operating plan and annual budget. 

• Provides strategic and operational direction and plans for sales quota and revenue attainment.

• Ensures appropriate pricing strategies and plans for each product.

• Partners with sales management on the development and evaluation of corporate sales objectives, plans and strategies to promote the success and increase profitable sales and business relationships. 

• Partners with channel marketing team in the definition of market opportunity for all existing and new revenue opportunities. 

• Defines the optimal customer management “model” to manage key accounts and ensure the highest level of customer satisfaction while optimizing specific client opportunities. 

• Works with Global/Region FP&A to ensure P&L’s are built for all key accounts. 

• Escalates issues that may impact customer loyalty and satisfaction such as product deficiencies, service and delivery issues in accordance with Company practice.  

• Ensures the execution of ACI’s Sales Best Practices Business Conduct and Ethics.

• Perform other duties as assigned.

• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience required for the job: 

• Bachelor’s Degree 

• Minimum 10 years of relevant experience in the “financial payments” industry selling “enterprise level payment software solutions. 

• Minimum 5 years of Sales Management position.

• Direct sales and/or leadership experience in industries targeted by ACI (financial institutions, processors, merchants, etc.)

• Relevant experience in the Middle East region.

• Track record for building long standing relationships with clients. 

• Excellent sales and negotiation skills.

• Strong channel management experience.

• Exceptional leadership skills and a track record of motivating, developing and attracting superior sales professionals. 

• Exceptional presentation skills and extensive experience in client facing roles, making presentations to sophisticated, C-level individuals.
   

Core Capabilities:

We seek colleagues who embody our core capabilities — these shape our culture and enable us to make a meaningful impact together:

• Ensure Accountability: holding self and others accountable to meet commitments.

• Drives Results: consistently achieving results, even under tough circumstances.

• Customer Focus: building strong customer relationships and delivering customer-centric solutions.

• Cultivate Innovation: creating new and better ways for the organization to be successful.

• Collaborates: building partnerships and working collaboratively with others.

• Courage: stepping up to address difficult issues, saying what needs to be said.

Applicants must be currently authorized to work in the Dubai (UAE) / Bahrain / Saudi Arabia on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.

In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.

Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.

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