Partner Manager

As the Partner Manager at 7shifts, you will be the liaison between 7shifts and its channel partners -  building and deepening long-term relationships that drive revenue growth, enable partner success, and strengthen our position in the restaurant technology ecosystem. Your key focus will be owning and scaling our US Foods partnership while maintaining a portfolio of other key POS partners and resellers. With this portfolio, your responsibility will be to create executive alignment with all partners, turning the relationship into a consistent pipeline and revenue. Reporting to the Manager, Partnerships, you'll own partner engagement, enablement, and go-to-market strategy for a defined set of partners, while collaborating closely with Sales, Growth, and Marketing teams. This role may require up to 30% travel within your assigned territory.

• →Serve as the primary owner of the US Foods partnership nationally - building multi-threaded relationships across corporate, divisional, and field levels, and running a structured governance cadence including regular working sessions, executive QBRs, and annual planning
• →Own the partner engagement strategy for a defined set of partners, including the reseller channel across multiple POS,  developing go-to-market plans, co-marketing campaigns, business goals, and success metrics that align with 7shifts' revenue objectives
• →Build and execute field-level market plays in collaboration with Sales, including ICP targeting, outreach sequences, and objection handling, to drive a qualified pipeline through partner channels
• →Lead training and enablement initiatives, including onboarding, lunch-and-learns, and field kits, that deepen partner expertise in 7shifts solutions and ensure sellers know how to leverage partner programs to open doors
• →Attend and host partner events across the country, being responsible for organization, swag, booth management, and in-person partner engagement
• →Track and report on partner performance through dashboards, partner lead pipelines, win rates, and revenue attribution - enforcing process hygiene and surfacing risks proactively
• →Collaborate cross-functionally with Account Executives, Sales Development, Marketing, and Product to align on strategy, remove blockers, and maximize qualified referrals

• Experience in SaaS sales or partnerships with a proven ability to build relationships that drive revenue while delivering exceptional partner experiences
• You excel at relationship development - you're energized by working with others and have the communication and interpersonal skills to develop lasting trust with partners at every level, from field reps to the C-suite
• A hands-on operator mindset - you build process, run the playbook, measure everything, and aren't afraid to jump on a plane to fix something in market when needed
• Highly organized with the ability to manage multiple partners and competing deliverables simultaneously, without dropping the ball
• You lead with integrity, kindness, and respect - confident enough to challenge the status quo while remaining open to diverse perspectives and collaborative problem-solving

• Channel or partner manager experience managing referral and revenue-generating partnerships, particularly with food distributors or POS systems
• Familiarity with restaurant technology, such as POS systems or restaurant operations workflows
• Strong existing relationships with major players in the restaurant technology or food distribution space
• Experience with co-selling at the field level and building division-level orchestration across large partner organizations

This role is an existing vacancy and is part of our current hiring plan 

• Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
• Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
• Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
• Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
• Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
• Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
• Support: We set Shiftie’s up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within. 

We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.

• Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
• Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
• Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
• Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
• Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
• Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
• Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within. 

We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.