Office Supervisor

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Performs other duties as requested to ensure efficient operation of Surgical Services, including covering duties of other secretarial roles within the department.
• Supervises clerical staff and ensures effective departmental operations, including ordering office supplies and maintaining equipment.
• Participates in the interviewing, hiring, and orientation process for clerical staff, ensuring appropriate staffing levels.
• Communicates professionally with customers, answering telephone calls promptly and responding to messages in a timely manner.
• Maintains good relationships with physicians, management, other departments, and staff.
• Evaluates and follows up on customer complaints, taking appropriate action to ensure positive outcomes and involving leadership as needed.
• Runs reports from the Surgery Information System to assist in maintaining department statistics and executes special projects as assigned.
• Oversees scheduling activities, assists scheduling staff with questions and conflicts, and ensures complete and timely data entry for patient charges.
• Accesses various computer programs to retrieve patient information while maintaining confidentiality at all times.
• Coordinates staffing functions, including payroll and scheduling, and works with the Surgery Management team to ensure appropriate staffing coverage.
• Maintains position control records and assists in maintaining employee files.
• Other duties as assigned.

• Ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements. [Required]
• Must be proficient in Microsoft Word and Excel. [Required]
• Must be able to type at least 25 wpm. [Required]
• Excellent communication and interpersonal skills. [Required]
• Knowledge of Medical Terminology [Required]
• Knowledge of Powerpoint, Surgery Computer Systems and other graphics and database programs desirable. [Preferred]

• High School Grad or Equiv [Preferred]

• 1+ professional secretarial, physician office or hospital experience [Required]
• Supervisory experience [Preferred]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.