Starbuck's Shift Supervisor

The Starbuck's Shift Supervisor in Thelma's Deli located in Louisville's iconic Galt House Hotel, will play a pivotal role in ensuring the efficient and smooth operation of the café. This position is responsible for supervising and leading the barista team, providing exceptional customer service, and maintaining high-quality coffee and beverage standards.

The Starbuck's Shift Supervisor helps create a welcoming and enjoyable environment for customers while ensuring that the café runs effectively during their shift.

Essential Job Functions and Responsibilities

• Lead the safety effort by personal example.
• Support full hotel compliance with safety rules to further our goal of zero (0) accidents and encouragement of reporting and correcting near misses.
• Adhere to SOPs and other work procedures as required to assure guest satisfaction and consistency to our customers.
• Immediately report all injuries to the supervisor or manager on duty and to the security manager on duty

• 1-2 Years of experience in a supervisory role, preferably in a café, coffee house or restaurant environment
• Understanding of coffee house operations
• Experience with payroll management
• Must be able to communicate clearly with fellow associates & managers.