Associate Talent Acquisition Operations - Administration & Coordination

Join our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best Workplaces(TM) ranking by Great Place to Work(R) in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201-500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture.

We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.

This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more.

Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients.

What we do at AMGEN matters in people's lives.

ASSOCIATE TALENT ACQUISITION OPERATIONS - ADMINISTRATION & COORDINATION

LIVE

WHAT YOU WILL DO

We are seeking a highly organized, service-oriented Associate Talent Acquisition Operations to deliver accurate and timely recruitment administration and coordination services across ELMAC countries.

In this role, you will support key stages of the hiring lifecycle, including interview coordination, offer and employment-contract administration, pre-employment checks, Workday hiring activities, and pre-boarding coordination. You will work within defined processes and country requirements, maintain high-quality data and documentation, and provide a responsive experience for candidates, recruiters, hiring managers, and HR partners.

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  Coordinate interviews and candidate logistics, including panel availability, time zones, schedule changes, virtual or onsite arrangements, and timely candidate communications.

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  Prepare offer letters and employment contracts using approved templates and documented country instructions; confirm required inputs and approvals before release.

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  Initiate and monitor background checks and other pre-employment requirements, follow up on outstanding actions, and escalate exceptions through the appropriate country process.

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  Complete assigned hiring and pre-boarding activities in Workday and other Talent Acquisition systems, ensuring information is accurate, complete, and updated on time.

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  Coordinate pre-boarding administration and handoffs to local HR, HR Operations, payroll, or onboarding teams in line with agreed country responsibilities.

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  Manage assigned cases, shared inbox requests, and work queues in line with service-level agreements; prioritize effectively and escalate risks or delays promptly.

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  Apply standard operating procedures, controls, data privacy requirements, and documented local rules consistently, seeking guidance when a request falls outside the approved process.

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  Partner with recruiters, candidates, hiring managers, HR Operations, and country HR contacts to resolve routine questions and maintain clear expectations throughout the process.

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  Support knowledge transfer, process documentation, system testing, and the onboarding of new countries or activities into the central TA Administration service.

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  Contribute ideas to simplify and standardize processes, reduce manual steps, strengthen controls, and improve the candidate and stakeholder experience.

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  Maintain operational trackers and support the preparation of service metrics, quality checks, and recurring reports.

WIN

We are all different, yet we all use our unique contributions to serve patients. What we seek in you as an experienced professional are these qualifications and skills:

• Bachelor's degree in Human Resources, Business Administration, or a related field.

• 2+ years of experience in Talent Acquisition coordination, recruitment administration, HR operations, shared services, or a related operational role.

• Experience supporting interview scheduling, post-offer activities, pre-employment checks, hiring documentation, or pre-boarding.

• Strong attention to detail and demonstrated ability to deliver accurate work while handling sensitive personal information.

• Ability to manage multiple priorities, meet deadlines, and follow defined procedures in a fast-paced, service-oriented environment.