Sales Development Representative (m/f/x)

We’re Progyny Global, part of the Progyny Inc family.

Our shared mission? To make fertility and family-forming care accessible everywhere, breaking down barriers so that anyone can start a family, no matter where they are. With Progyny's support, we're set to amplify our impact globally, reaching more individuals and families than ever before.

We are seeking a motivated, organised, and target-driven Sales Development Representative (SDR) to join our commercial team. In this role, you will drive top-of-funnel activity, build our pipeline, and support our global expansion by identifying and engaging qualified mid-market and enterprise prospects. This is an outbound-focused role, with responsibility for qualifying potential clients and booking high-quality meetings for the wider Sales team.

The ideal candidate is proactive, enthusiastic, and eager to learn. This role is suitable for you if you are someone who thrives in a fast-paced environment, enjoys interacting with prospects, and is motivated by contributing to a high-performing team. This role offers strong career growth potential and serves as a springboard into more senior commercial positions within the organisation.

• Generate qualified pipeline through proactive outbound outreach across multiple channels (email, phone, LinkedIn).
• Manage and respond to inbound enquiries in a professional and timely manner.
• Identify new business opportunities aligned with our ideal client profile.
• Thoroughly qualify leads using strategic questioning and active listening to uncover needs, pain points, and buying signals.

• Partner closely with Sales Leadership to support top-of-funnel targets and strategic outreach efforts.
• Book high-quality meetings in line with weekly, monthly, and quarterly KPIs.
• Communicate clearly and confidently about customer challenges and Progyny Global’s value proposition.
• Build strong rapport with prospects through thoughtful, well-organised interactions.

• Maintain excellent CRM hygiene by ensuring all activities, conversations, and lead progression are recorded accurately.
• Collaborate cross-functionally to nurture leads and share insights that support continuous improvement in campaign performance.

• At least 2 years of experience in a SDR role.
• Minimum of 3 years of professional experience overall (internships and part-time roles count).
• Experience in outbound SDR/BDR roles preferred.
• BA, BS, or Master’s degree in Business Administration, Life Sciences or an equivalent field.

• Strong interpersonal skills with the ability to build rapport quickly.
• Highly organised with excellent time-management abilities.
• Confident communicator with strong written and verbal communication skills.
• Resilient, persistent, and able to remain positive in the face of rejection.
• Self-starter with an entrepreneurial mindset and eagerness to learn.
• Team player who thrives in a collaborative environment and can take accountability and direction effectively.