Learning and Development Manager

Art and Wellness Enterprises (AWE) is a professional services organization supporting non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges Foundation, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute.

Job Description:

The Learning and Development Manager designs, implements, and manages learning and development programs across Art and Wellness Enterprises (AWE) and its diverse, complex portfolio of supported organizations spanning healthcare, arts, education, and philanthropy. The Manager works with team members at all levels and partners with leaders and stakeholders across the ecosystem to identify skill gaps, align learning initiatives with organizational priorities, and develop programs that address shared needs and the needs of individual organizations.

The Manager leads initiatives that support team member growth and development, including orientation and onboarding, compliance training, and the Mentoring Program. The role combines program management with hands-on instructional design and facilitation, including developing e-learning modules and delivering in-person and virtual training. The Manager also supports the administration of the learning management system and uses participation data, program outcomes, and team member feedback to improve learning programs.

Success in this role requires the ability to build relationships across organizations, identify and translate learning needs into practical programs, and manage multiple initiatives from design through delivery and evaluation. Success also requires the ability to balance hands-on program execution with supporting the Director in shaping the long-term learning and development strategy for the ecosystem.

• Contribute to the ecosystem learning and development strategy and other organizational initiatives.
• Assess training needs through surveys, interviews, performance reviews, and consultation with stakeholders.
• Develop and execute effective, relevant, and engaging learning and development initiatives that align with business objectives and promote team member engagement and retention.
• Lead and manage projects and initiatives that support team member growth and development, such as orientation and onboarding, compliance training initiatives, and the Mentoring Program.
• Facilitate learning engagements using a variety of modalities, including face-to-face and virtual sessions, and adapt the approach to meet program objectives.
• Design and develop e-learning modules that support program objectives and address team member learning needs.
• Measure the effectiveness of training programs using metrics and feedback and adjust initiatives accordingly.
• Participate in cross-functional planning and feedback loops to continuously improve program delivery and team member experience.

• Support the implementation and administration of the learning management system (LMS). Track team member progress, participation, and outcomes, and assist with other learning technologies.
• Provide guidance and support to team members navigating learning and development resources, ensuring a welcoming and solutions-oriented approach.
• Promote a culture of continuous improvement and lifelong learning across the ecosystem and serve as a knowledgeable and approachable resource for team member questions, providing clear and empathetic support.
• Stay informed about industry trends, emerging technologies, and best practices in learning and development and intentionally pursue professional development.
• Perform other duties and responsibilities as assigned to support evolving organizational needs.

• Bachelor's degree in business, education, human resources, instructional design, organizational development, or a related field. Master's degree in a relevant field is preferred.
• 5–7+ years of experience in learning and development, training, or a similar role. 6+ years of direct learning and development experience is preferred.
• Certified Professional in Talent Development (CPTD), Associate Professional in Talent Development (APTD), or similar certification in training and development preferred.
• Experience with change management and leadership development initiatives is preferred.

• Strong knowledge of adult learning principles, instructional design methodologies, and e-learning technologies.
• Proven ability to design, develop, implement, and evaluate engaging learning programs that meet organizational needs, using creative approaches to learning design.
• Proficiency in instructional design and in the use of digital learning tools, virtual training platforms, learning management systems, and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with e-learning authoring tools such as Articulate 360 and with Workday is preferred.
• Familiarity with intranet content management is preferred.
• Strong analytical and problem-solving skills, including the ability to apply training evaluation methods and use feedback to improve learning programs.
• Strong organizational and project management skills, including the ability to plan and coordinate multiple learning initiatives.
• Excellent communication and interpersonal skills, including the ability to work with team members at all levels and partner with business leaders, teams across departments, and external vendors to deliver training solutions.
• High level of integrity and discretion in handling confidential and organizational information.
• Ability to work both independently and collaboratively within a multidisciplinary environment.
• Demonstrated ability to remain focused and steady in fast-paced environments with competing demands, including periods of transition, uncertainty, or operational strain.
• Ability to thrive in a fast-paced, ever-changing environment, remaining adaptable and resilient.

The physical demands and work environment characteristics described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Physical Demands: In the work environment described, this position requires utilizing a computer and telephone for prolonged periods of time, good hand-eye coordination, bending and stretching, and the ability to lift and transport up to 25 pounds. Visual acuity to review digital screens and written materials is required for this job. The position requires regular standing and walking, including movement across campus and between buildings.

Work Environment: Work is performed on-site during standard business hours in a professional, climate-controlled office environment with standard office equipment, including computers, printers, and telephones. This role requires working in an open office setting near colleagues. The noise level is typically low to moderate. The role also requires regular interaction with both the public and internal team members in a professional and courteous manner. Some local travel will be required, as well as occasional out-of-town travel to meetings or conferences. A flexible schedule may be necessary to accommodate business needs, including occasional evening or weekend work hours.

Art and Wellness Enterprises LLC is an equal opportunity employer committed to building and maintaining a workplace that is free of discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

All offers of employment are contingent on successful completion (where permitted by state law) of a confidentiality agreement and a background check. In addition, proper identification verifying eligibility to work in the United States is required.